Education Manager Hair

Henkel AG & Co. KGaA; Quebec; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join a leading company in the Consumer Brands sector where you will manage educational activities and Independent Contractors across Canada. This role focuses on achieving business goals through effective training and relationship management, ensuring brand knowledge and customer service excellence.

Responsibilities

• Manage educational Distributor brand activities and oversee Independent Contractors.
• Set performance targets, monitor progress, and conduct evaluations.
• Conduct in-salon and virtual education for key stakeholders.

Job description

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability, and collaboration. With our trusted brands like Persil, ‘all, Loctite, Snuggle, and Schwarzkopf, and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

Dare to learn new skills, advance in your career, and make an impact at Henkel.

What you’ll do

1. Manage educational Distributor brand activities and oversee Independent Contractors within a designated geographic area to achieve business goals of HCB-HP Canada.
2. Manage Independent Contractors across Canada, including onboarding, mentoring, development, and territory planning.
3. Set performance targets, monitor progress, and conduct evaluations to ensure goals are met or exceeded.
4. Develop and ensure Independent Contractors are knowledgeable about HCB-HP brands, providing consistent education and customer service.
5. Review and approve all Independent Contractor activities in the regions.
6. Conduct in-salon and virtual education for key stakeholders, promoting all HCB-HP brands while maintaining customer relationships.
7. Maintain Distributor relationships, including developing and executing Distributor Plans, attending reviews, and growing the business.
8. Create and execute annual education plans per Distributor, including class calendars, product launches, and activities.
9. Analyze education trends, customer needs, and competitor activities to identify opportunities and threats.
10. Prepare and present reports on educational outcomes and key metrics to management.
11. Conduct virtual and in-person training sessions and meetings with Independent Contractors.
12. Ensure Distributor Sales Consultants and store staff are well-versed on relevant Henkel Consumer Brands.
13. Facilitate virtual and in-person sales meetings for Distributors.