Communications Coordinator

Bird Construction; Port Hope; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading construction company is seeking a Communications Coordinator in Port Hope, ON. This role involves facilitating communication among stakeholders, managing complaints, and developing content for various platforms. The ideal candidate will possess strong organizational skills and a commitment to client service, contributing to impactful communications and community engagement.

Qualifications

• Excellent communication with client service focus.
• High proficiency in Microsoft Office Suite.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support communication between clients, contractors, and stakeholders.
• Manage property owner complaints and ensure timely information sharing.
• Assist in creating and disseminating targeted client communications.

Skills

Communication

Customer Service

Organizational Skills

Writing

Editing

Attention to Detail

Tools

Microsoft Office Suite

Job description

Based out of our Port Hope office, the Communications Coordinator will support Bird’s industrial construction. Reporting to the Project Manager, this role will work closely with superintendents and other coordinators and will be responsible for the coordination of all field communication items, including but not limited to property access requests, scheduling, and other client/subcontractor/craft communication and management. The ideal candidate brings a mix of strategic thinking, creative content development, and strong organizational skills to help drive impactful communications across multiple platforms.

This position will be based out of Port Hope, ON.

What you will be doing:

• Support the field communication officer who facilitates communication between the client, coordinators, contractors, and property owners/residents regarding construction activities and environmental remediation in Port Hope, ON

• Foster open communication and strong relationships with stakeholders, including local communities, businesses, and the public

• Support the operations team by ensuring timely information sharing and addressing concerns, recognizing the importance of community support

• Maintain and manage the property owner complaints coordination, and distribution of content

• Prepares and distributes accurate and detailed meeting minutes in a timely manner

• Assist in the creation and dissemination of targeted client communications, particularly for campaigns and events

• Coordinate logistics and communication needs for project events and initiatives

• Monitor industry trends and provide recommendations to enhance communications efforts

What we are looking for:

• Excellent communication with client service and customer focus to establish and maintain effective relationships with customers and various stakeholders

• Excellent writing, editing, grammar, and proofreading skills with strong attention to detail

• High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

• Ability to read and interpret contract specifications, drawings and other construction documents is a strong asset.

• Works effectively in a team environment

• Ability to manage multiple priorities and deadlines in a fast-paced environment

• Professional, client-focused attitude with the ability to collaborate effectively across teams

• Ability to understand and tailor messages to diverse audiences

We thank all applicants for their interest in the position; however, only those selected for an interview will be contacted.

We Put Safety First

A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.

We Lead With Honesty

We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

We Are Stronger Together

Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.

We Are Driven To Do Great Work

We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.

We Create Opportunity

Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

Bird is committed to diversity, equity, and inclusion (DE&I). This is a core part of our culture and guides our actions and strategic priorities. We strive to create an inclusive environment where every employee can thrive and share their unique perspectives and talents. Our ongoing commitments focus on addressing inequities and promoting a better understanding of diversity to build an inclusive and fair culture. We recognize that diverse teams are more knowledgeable, perform better, and achieve greater success. As such, we are dedicated to building a workforce that reflects the diversity of the communities we serve and creating opportunities for all employees to grow and succeed.