Account Manager, Continuing Medical Education

Ogilvy India; Montreal; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading company is seeking an Account Manager for Continuing Medical Education. The role involves managing projects, ensuring high-quality delivery of educational resources, and maintaining client relationships. Ideal candidates will have experience in medical communications and strong organizational skills.

Qualifications

• 2+ years of experience in a medical communications agency.
• Outstanding organization and prioritization abilities.
• Experience working with medical writers.

Responsibilities

• Support Account Management Leaders in managing projects.
• Ensure timely delivery of medical education programs.
• Maintain excellent client service through clear communication.

Skills

Organization

Communication

Financial Management

Attention to Detail

Education

2+ years in medical communications

Job description

Account Manager, Continuing Medical Education

About Ogilvy

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability todeliver creative solutions that drive unreasonable impact for clients and communities.Ogilvy is a WPP company (NYSE : WPP). For more information, visitOgilvy.com , and follow us on LinkedIn ,X ,Instagram , and Facebook.

Account Manager, Continuing Medical Education

Ogilvy Health is focused on driving superior outcomes in the ever-changing healthcare environment, an increasingly complex and evolving marketplace. We inspire brands and people to impact the world by keeping our audiences’ health and wellness needs at the center of every touchpoint. Ogilvy Health delivers insight, creativity, innovation, and engagement solutions for all healthcare stakeholders, patients, and consumers across the healthcare continuum. Through borderless creativity—operating, innovating, and creating at the intersection of talent and capabilities— Advertising, Experience, Public Relations, Health, and Consulting work fluidly across 131 offices in 93 countries to bring forth world-class creative solutions for our clients.

The Account Manager is the main day-to-day lead working with Account Management leaders and is responsible for following the process from project initiation to delivery. Account Managers must be proactive in running initiatives while still being a team player and supporting the account team with delivering on client expectations. They should be a communications professional and is able to handle a broad variety of tasks with increasing independence and sound judgment. They are trusted advisors with the ability to build relationships across all of Ogilvy Health’s vast resources and capabilities.

What You’ll Do

• Support Account Management Leaders in managing all the brand's projects & know where projects are at all times
• Ensure the timely and high-quality delivery of medical education programs and materials, including advisory boards, speaker training, slide decks, webinars, and other educational resources.
• Maintain excellent client service through clear communication, detailed status and budget reports, and proactive problem-solving.
• Lead client status and manage day to day client relationship on ongoing projects
• Develop project briefs and coordinate efforts of the projects between project managers, strategy, medical writers, clients, and other relevant stakeholders.
• Review medical content (slide decks, meeting summaries, etc.) against project briefs and client objectives, providing constructive feedback to medical writers and ensuring accuracy, clarity, and alignment with guidance from Health Canada and IMC.
• Demonstrate an understanding of relevant regulatory guidelines and industry best practices for medical communications (Health Canada, IMC).
• Excellent written and verbal communication skills, with the ability to present information clearly and concisely.
• Experience working with medical writers and other scientific / medical professionals.
• Support Account leads in managing day-to-day on accounts and ensuring a positive relationship with clients and preparing proposals for new business or new ideas
• Ensure financial follow-up and billing requests internally (including budgets recaps and flag overages to Account Directors in a timely fashion)
• Prepare shipments for clinic deliveries for special programs

What You’ll Need

• 2+ years of experience in a medical communications agency or in-house medical affairs department, with a focus on non-promotional medical education activities.
• Outstanding organization and prioritization abilities
• Working knowledge of various medical communication formats (print, digital, live events).
• Be a self-motivator, willing to stay up to date in a fast-paced environment
• Financial Management abilities - experience in building estimates and managing project profitability
• Interest in science & health, medical communications and a learning attitude
• Meticulous attention to detail
• Able to work independently and to take ownership while being a team player and mindful of others
• Ability to listen, learn and add value to Clients and Agency
• Apply the Company’s ideals to all decision-making business approaches.

How We’ll Support You

Ogilvy Health celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

At Ogilvy, our people are at the heart of what we do : a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [e-mail]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

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