shift manager - fast food restaurant

Government of Canada; Alma; On-site; CAD 40,000 - 55,000; Full time

Job summary

The Government of Canada is seeking a Food Service Supervisor in Alma, Quebec. This role involves supervising food preparation staff, ensuring quality control, and managing operations in a fast-paced restaurant environment. Candidates should have a secondary school graduation certificate and 2-3 years of relevant experience. The position offers various benefits, including health coverage and a pension plan.

Benefits

Dental plan

Disability benefits

Vision care benefits

Pension plan

Free parking available

Learning/training paid by employer

Paid time off (volunteering or personal days)

Qualifications

• 2 years to less than 3 years of experience required.
• Knowledge of culinary genres is essential.
• Experience with electronic cash registers is preferred.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Ensure food quality and service standards are met.
• Prepare budget and cost estimates for food service.

Skills

Client focus

Excellent oral and written communication

Team player

Attention to detail

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Word

Point of sale system

Spreadsheet

MS Outlook

Job description

Overview Languages

French

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant

Responsibilities Tasks

• Establish methods to meet work schedules
• Supervise and coordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation, and safety procedures
• Estimate ingredients and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales, and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules
• Participate in marketing plans and implementation
• Negotiate with clients for catering or use of facilities
• Ensure health and safety regulations are followed
• Conduct performance reviews
• Balance cash and complete balance sheets, cash reports, and related forms
• Provide customer service
• Negotiate arrangements with suppliers for food and other supplies
• Organize and maintain inventory
• Utilize MS Office (Word, Excel, Outlook)
• Determine type of services to be offered and implement operational procedures
• Plan, organize, direct, control, and evaluate daily operations

Supervision

• Cook (general)
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Working groups
• Staff in various areas of responsibility
• More than 20 people

Experience and specialization

• Electronic cash register

Computer and technology knowledge

• Spreadsheet
• MS Excel
• MS Word
• Point of sale system
• MS Outlook

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Physically demanding
• Attention to detail
• Repetitive tasks
• Large workload
• Overtime required

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral and written communication
• Flexibility
• Team player
• Initiative
• Dependability
• Accuracy
• Reliability
• Organized

Benefits

Health benefits

• Dental plan
• Disability benefits
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Bonus
• Group insurance benefits
• Life insurance
• Night shift premium
• Pension plan
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance

Other benefits

• Free parking available
• Learning/training paid by employer
• Other benefits
• Paid time off (volunteering or personal days)
• Team building opportunities
• Parking available