shift manager - fast food restaurant

Wendy's; Kitchener; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in the food service sector is seeking a dedicated supervisor to oversee food preparation and service staff. In this fast-paced role, you will establish work schedules, ensure quality control, and train team members in safety procedures. Your leadership will be key in addressing customer concerns and maintaining high standards of service. If you're passionate about food service and enjoy working in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Experience in supervising food preparation and service staff.
• Ability to train staff in sanitation and safety procedures.

Responsibilities

• Establish methods to meet work schedules and supervise food preparation.
• Address customer complaints and maintain quality control standards.

Skills

Supervision

Training

Quality Control

Customer Service

Job description

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 5-10 people
• Cook (general)
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking