shift manager - fast food restaurant

Les restaurants Mcdonald's; Alma; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading fast food restaurant chain is seeking a Shift Manager to oversee daily operations and staff. The ideal candidate will have a secondary school graduation certificate and 2-3 years of experience. Responsibilities include supervising staff, ensuring quality control, and managing budgets. Strong interpersonal skills and the ability to work in a fast-paced environment are essential.

Qualifications

• 2 to less than 3 years of experience in a similar role.
• Ability to train staff and manage operations effectively.
• Strong interpersonal and organizational skills.

Responsibilities

• Supervise and coordinate activities of staff preparing food.
• Ensure food quality and service standards are met.
• Prepare budgets and manage financial reports.

Skills

Client focus

Interpersonal skills

Flexibility

Teamwork

Initiative

Accuracy

Reliability

Organization

Education

Secondary (high) school graduation certificate

Tools

Electronic cash register

MS Excel

MS Word

Point of Sale system

MS Outlook

Job description

The job description provides comprehensive details about the role, responsibilities, and requirements. However, it can be improved for clarity and readability by organizing the information more effectively and removing irrelevant content such as application prompts and terms. Here's a refined version:

Position: Shift Manager - Fast Food Restaurant

Education: Secondary (high) school graduation certificate

Experience: 2 to less than 3 years

Work Setting

• Restaurant

Tasks and Responsibilities

1. Establish methods to meet work schedules
2. Supervise and coordinate activities of staff who prepare and portion food
3. Train staff in job duties, sanitation, and safety procedures
4. Estimate ingredients and supplies required for meal preparation
5. Ensure food and service meet quality control standards
6. Prepare budgets and cost estimates
7. Address customer complaints or concerns
8. Maintain records of stock, repairs, sales, and wastage
9. Prepare and submit reports
10. Prepare food order summaries for the chef
11. Supervise and check the assembly of trays and delivery of food trolleys
12. Establish work schedules and participate in marketing plans and implementation
13. Negotiate with clients for catering or use of facilities
14. Ensure health and safety regulations are followed
15. Conduct performance reviews
16. Balance cash and complete related financial reports
17. Provide customer service and negotiate arrangements with suppliers
18. Organize and maintain inventory
19. Determine types of services to be offered and implement operational procedures
20. Plan, organize, direct, control, and evaluate daily operations

Supervision

• Cooks (general), food and beverage servers, food service counter attendants and food preparers, kitchen and food service helpers, staff in various areas of responsibility, overseeing more than 20 people

Technology Skills

• Electronic cash register, spreadsheet, MS Excel, MS Word, Point of Sale system, MS Outlook

Work Conditions and Physical Capabilities

• Fast-paced environment, work under pressure, physical demands including standing for extended periods, walking, and overtime

Personal Attributes

• Client focus, interpersonal skills, flexibility, teamwork, initiative, accuracy, reliability, organization