eCommerce Key Account Manager, Amazon

Ninjakitchen; Mississauga; On-site; CAD 80,000 - 110,000; Full time

Job summary

SharkNinja is seeking an eCommerce Key Account Manager to lead the Amazon Sales Team and drive growth through strategic management and relationship building. This role focuses on optimizing performance, analyzing market trends, and collaborating with various teams to ensure successful execution of commercial strategies. The ideal candidate will possess strong analytical skills, negotiation abilities, and a Bachelor's degree, complemented by substantial experience in eCommerce account management.

Benefits

Competitive health insurance

Retirement plans

Paid time off

Employee stock purchase options

Wellness programs

Product discounts

Qualifications

• 5+ years of relevant experience in strategic sales or commercial account management.
• Advanced proficiency in Vendor/Seller Management and analytical skills.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Drive the 'Amazon Obsessed with Winning' model and optimize daily performance.
• Develop and nurture relationships with Amazon Vendor Services & other Pure Player VMs.
• Collaborate with cross-functional teams to ensure account plan execution.

Skills

Communication

Analytical Skills

Cross-functional Collaboration

Negotiation

Education

Bachelor’s Degree

Tools

Microsoft Office Suite

Job description

About Us

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

We are seeking aneCommerce Key Account Manager to be a vital member of the Amazon Sales Team, responsible for driving SharkNinja’s "Amazon Obsessed with Winning" promotional strategy and executional management. Reporting directly to the Sales Director for Amazon, the eCommerce Key Account Manager will deliver critical elements of our commercial playbook while owning key external relationships across Amazon Vendor Services and other Pure Player Vendor Managers.

The eCommerce Key Account Managerrequires strong cross functional partnership across data, finance, operations, performance marketing, content and sales strategy to ensure full ability to outperform. Additionally, you will manage financial agreements and budgeting including ROI analysis to maximize spend efficiency along with marketshare. You will support the sales strategy by identifying growth opportunities, analyzing promotions and pricing, and assessing potential market threats, while collaborating with internal product teams to evaluate assortment productivity and contribute to long-term strategic planning.

Key Responsibilities:

• Drive the "Amazon Obsessed with Winning" model by optimizing daily performance and projections
• Serve as the primary point of contact for Amazon Vendor Services & other Pure Player VMs, establishing and nurturing strong relationships to drive sales growth and increase market share
• Collaborate with cross-functional teams, including media, content, brand, and operations, to ensure seamless execution of account plans, forecast attainment and exceptional customer experiences
• Conduct regular business reviews with customers to analyze performance, identify growth opportunities, and develop tailored strategies to drive business expansion
• Partner and execute an advanced, complicated assortment, pricing and promotion strategy
• Skillfully negotiate pricing, terms, and promotions to optimize revenue generation while fostering mutually beneficial partnerships with retailers
• Stay up-to-date with market trends, competitor activities, and consumer preferences to provide insights and recommendations to internal teams
• Monitor sales performance, analyze data, and generate comprehensive reports to track progress, identify areas for improvement, and inform strategic decision-making to achieve market share expansion
• Collaborate with demand planning and supply chain teams to optimize the flow of goods, ensuring accurate forecasting and efficient inventory management and timely order fulfillment
• Ability to drive organic product ranking to increase traffic, maximize conversion and sales

Education and Experience:

• Bachelor’s Degree or equivalent experience
• 5+ years of relevant experience in a strategic sales, promotional management or commercial account management for an ecommerce customer
• Proven ability to develop ecommerce 4P strategies and manage a complex assortment effectively
• Advanced proficiency in Vendor / Seller Management, Microsoft Office Suite, including Excel, Outlook, and PowerPoint
• Ability to handle multiple projects in a fast-paced work environment
• Strong communication and interpersonal skills for effective cross-functional collaboration

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more.We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us:
Life At SharkNinja
Outrageously Extraordinary

SharkNinja's Candidate Privacy Notice can be found here:https://www.sharkninja.com/candidate-privacy-notice/

For candidates based in China, please visit: https://sharkninja.com/candidate-privacy-notice/china/

For candidates based in Vietnam, please visit: https://www.sharkninja.com/candidate-privacy-notice/vietnam/

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture [e-mail]