Financial Service Representative

easyfinancial; Brantford; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a leading non-prime lender as a Financial Service Representative. You will engage with customers to help them achieve their financial goals through personalized service and support. Enjoy a comprehensive benefits package, including incentive plans, health benefits, and opportunities for professional development.

Benefits

Monthly, quarterly, and semi-annual incentive plans

RRSP and Employee Share Purchase Plan matching

Health & Lifestyle benefits

Additional days off including paid vacation

Tuition Assistance Program

Qualifications

• Some experience in a customer-facing role.
• Excellent communicator with a focus on sales.
• Compassionate and integrity-driven.

Responsibilities

• Generate sales and manage overdue accounts.
• Educate customers on financial products.
• Review loan applications through financial analysis.

Skills

Communication

Sales Orientation

Customer Satisfaction

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, proud to help Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when others say no.

Position: Financial Service Representative

You’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit via monthly payments.

No experience? No problem! We offer comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

• Benefits and Perks package including:
• Monthly, quarterly, and semi-annual incentive plans
• RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle benefits including extended healthcare, mental health support, and virtual healthcare
• Additional days off: 5 personal days, company-paid volunteer days, Sundays off, paid birthday off, and paid vacation days
• Perkopolis employee discount program
• Access to REMIC Licensing
• Employee discounts on furniture, electronics, and appliances
• easyloans – access to loans at lower interest rates
• Tuition Assistance Program
• Recognition programs with monthly, quarterly, and semi-annual awards

What you will do:

• Build superior customer sales experiences by engaging customers in person, over the phone, and via email
• Show compassion and empathy, understanding customer needs and matching them to suitable financial products
• Educate and empower customers to achieve their financial goals through credit building
• Promote financial cross-sales and add-on products
• Explain the terms and conditions of our financial products
• Review and evaluate loan applications through financial analysis and risk assessments
• Manage collections activities for overdue accounts
• Gather all necessary information to process customer applications with attention to detail

Who you are:

• An excellent communicator, results-oriented, with a focus on sales and customer satisfaction
• Compassionate, with integrity, caring deeply for customers
• Some experience in a customer-facing role
• Able to pass background checks (criminal, employment, credit)

Why work for goeasy?

Learn more about our culture by watching the video below or visiting goeasy.com/careers.

At goeasy, we believe everyone should bring their best selves to work. We are committed to fostering an inclusive culture where everyone feels seen and heard, and where employees can reach their potential. As an equal opportunity employer, we provide accommodations upon request throughout the recruitment process. Please let us know if you need assistance during any part of the process.