Digital Communications Specialist

InsideHigherEd; Kitchener; On-site; CAD 75,000 - 97,000; Full time

Job summary

An established academic institution is seeking a Digital Communications Specialist to enhance the visibility of its groundbreaking research. This role involves developing engaging content, managing digital channels, and analyzing communication effectiveness. As part of a vibrant team, you'll contribute to a mission-driven environment focused on global affairs and public policy. If you are passionate about impactful communication and thrive in a collaborative setting, this opportunity offers a chance to make a significant difference in the academic community.

Qualifications

• 4+ years of experience in communications, journalism or marketing.
• Proficiency in digital media and social media content development.
• Strong copyediting and proofreading skills.

Responsibilities

• Produce and disseminate marketing materials for the Lab.
• Implement a digital media plan to support communication strategies.
• Analyze communication metrics to optimize campaign performance.

Skills

Communications

Marketing

Journalism

Copyediting

Social Media Management

Content Creation

Research Communication

Audience Analysis

Education

Bachelor’s Degree in Communications

Bachelor’s Degree in Marketing

Bachelor’s Degree in Journalism

Tools

Google Workspace

WordPress

MailChimp

Adobe Creative Suite

Job description

Faculty / Division : Faculty of Arts & Science

Campus : St. George (Downtown Toronto)

Position Number : 00046409

Description : About us :

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity :

The Munk School of Global Affairs & Public Policy proudly offers 14 teaching programs in a variety of areas of global expertise. As part of the University of Toronto, we are home to exceptional faculty, experts, and researchers from around the globe, and over 40 academic centres, labs, and programs. Our goal is to build a unique, world-renowned research, teaching, and public engagement centre that shapes the new field of global affairs from Canada. Our School unifies those who are passionate about global affairs to discuss the problems of a fast-changing world.

The Citizen Lab is an interdisciplinary laboratory based at the Munk School of Global Affairs & Public Policy, University of Toronto, focusing on research at the intersection of digital media, global security, and human rights.

Under the supervision of the Communication Strategist, the Digital Communications Specialist is responsible for developing, executing, implementing, and evaluating the Citizen Lab’s digital communications activities in order to mobilize research knowledge and support the Lab’s communication strategy. The incumbent will be responsible for translating Citizen Lab research into engaging and informative visual and written content, tailoring communication outputs to a variety of digital channels, and target audiences. The ideal candidate for this role is someone who is able to work effectively both individually and within a team environment while coordinating tasks showing creativity, initiative and strong judgement.

Your responsibilities will include :

• Producing and disseminating communications / marketing materials to support the Lab's objectives
• Implementing a digital media plan that supports marketing / communications strategy
• Planning, writing, editing, and designing content for newsletters, web, and social media to promote research activities
• Analyzing and evaluating communication metrics to support the optimization of campaign and content performance.
• Maintaining website content according to strategic communications objectives and user feedback
• Liaising with departmental staff to support effective content / story development
• Producing visuals to communicate scientific data and research findings
• Serving as a resource to others by providing (non-supervisory) job-related guidance

Essential Qualifications :

• Bachelor’s Degree in Communications, Marketing, Journalism, Professional Writing or a related discipline
• Minimum four (4) years’ recent and related experience in communications, journalism, or marketing in a research lab environment, including experience developing and implementing compelling communications / marketing plans and content for a variety of mediums, including digital, and social media, to increase knowledge mobilization.
• Demonstrated experience conducting post-campaign evaluation and analysis.
• Experience in communicating research knowledge / findings.
• Experience identifying media and publication opportunities to promote research activities.
• Proficiency with Google Workspace Applications (Google Drive, Docs, Sheets, Slides), Web content management (WordPress or other current software), newsletter content management (MailChimp or similar) and design software including Adobe Creative Suite or related tools.
• Excellent attention to detail and solid copyediting, fact checking, and proofreading skills.
• Understanding the needs and sensitivities of different audiences and adapting appropriate writing style and content.
• Ability to work effectively individually and within a team environment while coordinating tasks showing creativity, initiative and strong judgement.
• Excellent written and verbal communication skills.
• Excellent Organization skills with the ability to meet deadlines, with a sensitivity to organizational priorities.

To be successful in this role you will be :

• Organized
• Resourceful
• Self-directed
• Team player

Closing Date : 05 / 12 / 2025, 11 : 59PM ET

Employee Group : USW

Appointment Type : Budget - Continuing

Schedule : Full-Time

USW Pay Band 11 $75,223. with an annual step progression to a maximum of $96,196. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation / Pay Equity Maintenance Protocol.

Job Category : Communication / Media / Public Relations

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http : / / uoft.me / UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [emailprotected] .

Job Segment : Marketing Communications, Proofreading, Communications, Copy Editor, Public Policy, Marketing, Creative, Government

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