Inside Sales Professional

Lumenix; Calgary; On-site; CAD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Inside Sales Professional, where your role is pivotal in delivering exceptional customer service in the lighting industry. You'll engage with clients, providing real-time support and operational assistance, while building lasting relationships. This dynamic position requires a sales-focused individual who thrives in a team environment and enjoys hands-on tasks. With a commitment to quality service, you will help clients find the right solutions, all while contributing to a supportive workplace culture that values diversity and personal growth.

Qualifications

• 2+ years of sales experience with a successful track record.
• Proficiency in CRM and Microsoft Office is essential.

Responsibilities

• Service incoming inquiries and secure sales orders via phone and email.
• Manage administrative duties and support the sales team.

Skills

Problem Solving Skills

Attention to Detail

Sales Focus

Customer Relationship Management

Education

University Degree

College Diploma

Tools

CRM Software

Microsoft Office (Word, Excel)

Job description

Calgary Lighting Products is Alberta’s leading commercial lighting distributor and LED retrofit expert. Our cause is to share our passion for lighting by understanding our customers’ needs, being experts in our field and having fun. With a focus on high quality customer service and an exceptional stakeholder experience, Calgary Lighting Products operates within a framework of core values that emphasize the importance of client relationships, employee development, and articulate leadership from all members of the team.

We invite you to visit our website www.CalgaryLightingProducts.com and learn more about us!

As an Inside Sales Professional, you are at the heart of our business. Our clients require real time support, and call us every day. To maintain our unmatched level of service in the lighting industry, your goal in this position is to successfully service every client account with quality, efficiency, and build great customer relationships. We need someone with a strong sales focus but who also enjoys the mix of getting your hands dirty with operational tasks. Your thorough knowledge and understanding of our products and services will let you make great recommendations to every customer, and build trust.

Key Responsibilities

• Service incoming phone & walk-in inquiries regarding CLP products
• Secure sales orders by telephone sales and email correspondence
• Support purchase order & back order processes to complete operational functions
• Create a great first impression to our customers by providing them with a world class experience
• Partner with our experienced sales team to help fill their pipeline and develop your skills
• Maintain active engagement with new & existing leads through follow-up & increase interest in other CLP products & services
• Office Management - administrative duties and organizing / scheduling key events, ordering suplies etc.

Qualifications

• Charming, dynamic, and positive attitude are a must
• Keys to success : strong problem solving skills, attention to detail and organization.
• Team player, independent yet supportive
• Completion of University degree or College diploma preferred
• Successful track record with 2+ years of sales
• Account management an asset
• Proficiency in CRM use, Microsoft office – word and excel

Compensation Package

Competitive base salary with performance based bonuses

Job Type : Full-time

Job Location : Calgary

Calgary Lighting Products is committed to fostering an inclusive, accessible environment, where all employees, volunteers and clients feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her / his potential.

If you are contacted for an interview and require accommodation during the interview process, please let us know. Any information received relating to accommodation will be addressed confidentially.