Admin & Systems Manager

Sobeys; Waterloo; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Store Management professional to lead a team in delivering exceptional customer service and operational excellence. This role emphasizes people leadership, financial management, and adherence to policies, ensuring a vibrant shopping experience for customers. With a commitment to employee engagement and community impact, this opportunity offers a chance to thrive in a supportive environment while contributing to a company celebrated for its values and impact. Join a team that nurtures growth and fosters a culture of development, making a difference every day.

Benefits

Health and dental coverage

Life insurance

Short- and long-term disability insurance

Virtual Health Care Platform

Employee and Family Assistance Program

Retirement and Savings Plan

10% in-store discount

Learning and Development Resources

Parental leave top-up

Paid Vacation and Days-off

Qualifications

• Minimum of 18 months of experience in administration/front end.
• Full knowledge of department operations and skills.

Responsibilities

• Manage administration personnel by scheduling, recruiting, and training.
• Create a shopping experience that engages customers.
• Ensure adherence to company policies and procedures.

Skills

Oral and written communication skills

Knowledge of department operations

Microsoft Office Suite

Kronos software

SAP software

Education

High School Diploma

Tools

Microsoft Office Suite

Kronos

SAP

Job description

Requisition ID: 189400
Career Group: Store Management
Job Category: Retail - Front End
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Ontario
City: Waterloo
Location: 4729 Northfield Sobeys
Postal Code: N2L 0C7

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

Provide management and leadership to administration clerks within the store while coaching and training the team toward maximum accuracy and execution of company strategy and image. Coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market, while achieving budgeted financial results. Provide leadership on all Human Resource clerical functions within the four walls of the store. File maintenance, receiving, expenses, paperwork, and Human Resource clerical functions. Promote an environment of employee and customer engagement.

Here’s where you’ll be focusing:

People Leadership

• Create a coaching and development culture for all department employees which embraces a passion for food

• Manage administration personnel by scheduling, recruiting, performance management, and training

• Manage the hiring process for all departments

• Conduct and coordinate new hire orientation/ on-boarding process

• Provide guidance through the training process for each department

• Implement training and development programs for all employees

• Manage store operations as required

Customer Offering
• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Provide customer service to meet customer needs

• Resolve customer issues

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered

• Ensure that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial

• Perform administrative duties as required

• Manage the department budget

• Perform all payroll functions

• Manage inbound and outbound inventory processes

• Manage total store expenses

• Ensure efficient operation of the department to achieve all financial targets and deliver on budgeted KPI’s

Personal/ Professional Development

• Thoroughly understand all relevant company programs

• Attend training as required

• Maintain knowledge of current industry trends

Employee Engagement

• Be known as the “employer of choice” by actively supporting an environment of employee engagement

Other Duties

• Coordinate maintenance of department equipment and repairs

• Provide feedback for continuous improvement

• Assist in all store functions as required

• As requested by company

What you have to offer:

• Above average oral and written communication skills

• Full knowledge of department operations and skills

• Proficient use of the Microsoft Office Suite
• Full knowledge of total store operations and skills

• Working knowledge of Kronos and SAP software
• High school Diploma

• Minimum of 18 months of experience in administration/ front end

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.