Financial Service Representative

goeasy Ltd.; Brantford; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading non-prime lender as a Financial Service Representative, where you'll engage with customers to help them achieve their financial goals. Enjoy comprehensive training, a supportive work environment, and numerous benefits, including incentive plans and health coverage.

Benefits

Monthly, quarterly, and semi-annual incentive plans

Extended healthcare coverage

5 personal days and company-paid volunteer days

Employee discounts on furniture, electronics, and appliances

Tuition Assistance Program

Qualifications

• Some experience in a customer-facing role.
• Able to pass background checks (criminal, employment, credit).

Responsibilities

• Build superior customer sales experiences by engaging customers in person, over the phone, and via email.
• Manage collections activities for overdue accounts.
• Review and evaluate prospective loans through financial analysis.

Skills

Communication

Sales

Customer Service

Job description

If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, helping Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when others say no.

As a Financial Service Representative, you will generate sales and manage overdue accounts by engaging directly with customers, helping them build their credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the necessary skills for success.

What’s In It For You

Benefits and perks that go beyond your base salary:

• Financial
  • Monthly, quarterly, and semi-annual incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including mental health and virtual healthcare
  • 5 personal days, company-paid volunteer days, Sundays off, and a paid birthday off, in addition to vacation days
• Perks
  • Perkopolis employee discount program
  • REMIC Licensing available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans – access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs with over 70% internal promotion rate

What You Will Do

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and via email
• Demonstrate compassion and empathy, understanding customer situations and needs to match them with suitable financial products
• Educate and empower customers to achieve financial goals through credit building
• Capitalize on cross-sales and add-on products
• Communicate the terms and conditions of financial products clearly
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for overdue accounts
• Secure all necessary information to process customer applications with attention to detail

Who You Are as the Successful Candidate

• Excellent communicator, people and results-oriented, eager to drive sales and customer satisfaction
• Compassionate, operate with integrity, and care deeply for customers
• Some experience in a customer-facing role
• Able to pass background checks (criminal, employment, credit)

Why Should You Work for goeasy?

Learn more about our culture by watching the video below or visiting goeasy Careers.

At goeasy, we believe in creating a work environment where everyone feels valued and can reach their potential. We are an equal opportunity employer and committed to providing accommodations during the recruitment process upon request. Please let us know if you require an accommodation at any stage.