Branch Manager

goeasy Ltd.; British Columbia; On-site; CAD 45,000 - 80,000; Full time

Job summary

Join a dynamic and rapidly growing company that values its employees and fosters a culture of engagement. As a Branch Manager, you will lead a dedicated team, providing them with the training and tools they need to succeed in helping customers achieve their financial goals. This role emphasizes compassion and understanding, ensuring that every customer feels valued and supported. With comprehensive benefits, including health coverage, personal days, and recognition programs, this is an exciting opportunity to grow your career in a supportive environment. If you are passionate about sales and customer satisfaction, this could be the perfect fit for you.

Benefits

Monthly and quarterly incentive plans

Extended healthcare coverage

Paid personal days

Tuition Assistance Program

Employee Share Purchase Plan matching

Discounts on furniture and electronics

Leadership development programs

Qualifications

• Leadership experience in sales is preferred.
• Strong communication skills and customer focus are essential.

Responsibilities

• Engage customers to create excellent sales experiences.
• Educate customers on financial products and help them achieve goals.

Skills

Sales Leadership

Customer Communication

Financial Analysis

Empathy and Compassion

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, proud to help Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, even when others say no.

As a Branch Manager, you will lead your team through coaching and training to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.

No experience? Enjoy helping people develop their potential? We offer comprehensive training programs to equip you with the necessary tools for success.

What’s In It For You

• Benefits and Perks:
• Financial: Monthly, quarterly, and semi-annual incentive plans; RRSP and Employee Share Purchase Plan matching.
• Health & Lifestyle: Extended healthcare coverage, including Mental Health and on-demand virtual healthcare; 5 personal days, company-paid volunteer days, Sundays off, paid birthday off, and paid vacation days.
• Perks: Perkopolis employee discount program; REMIC Licensing; discounts on furniture, electronics, and appliances; easyloans at lower interest rates; Tuition Assistance Program.
• Recognition: Opportunities for awards; President’s Trip for top performers; Leadership development programs with over 70% internal promotion rate.

What You Will Do

• Create excellent customer sales experiences by engaging customers in person, over the phone, and via email.
• Show compassion and empathy by understanding customer needs and matching them with suitable financial products.
• Educate customers to help achieve their financial goals, including building credit.
• Leverage cross-sales and add-on products.
• Explain the terms and conditions of financial products clearly.
• Review and evaluate prospective loans through financial analysis and risk assessments.
• Manage collections activities for overdue accounts.
• Accurately collect all necessary information for customer applications.

Who You Are

• Some leadership experience, preferably in sales.
• Excellent communicator, results-oriented, with a focus on sales and customer satisfaction.
• Compassionate, with integrity, caring deeply for customers.
• Able to pass background checks (criminal, employment, and credit).

At goeasy, we believe in fostering a work culture where everyone feels valued and can reach their potential. We are committed to diversity and inclusion and will provide accommodations during the recruitment process upon request. Please inform us if you require an accommodation at any stage.