Business Analyst - Digital Innovation

Natural Factors; Calgary; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading energy infrastructure company in North America is seeking a Business Analyst to enhance business processes and support digital innovation initiatives. The role involves collaboration with stakeholders, project management, and data analysis to drive meaningful change in the energy sector.

Qualifications

• 7+ years of Business Analysis experience, including 3+ years in the energy industry.
• Experience with pipeline systems, SCADA, and regulatory environments.

Responsibilities

• Lead workshops to gather business requirements and improve processes.
• Conduct in-depth process analysis to identify inefficiencies.
• Monitor business performance metrics and contribute to KPI development.

Skills

Communication

Project Management

Process Modeling

Data Analytics

Facilitation

Education

Bachelor’s degree in Business

Bachelor’s degree in Information Systems

Bachelor’s degree in Engineering

Tools

AWS

Microsoft Power Platform

Job description

Determined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you! At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to join our team!

The Opportunity

As a Business Analyst, you will act as a key liaison between business stakeholders, Data & Digital Innovation team and Information Systems. You will lead cross-functional efforts to analyze, document, and improve business processes while ensuring alignment with TC Energy’s strategic goals. You’ll use your strong facilitation, analytical, and project management skills to drive meaningful change and support digital innovation initiatives.

What You'll Do

• Partner with stakeholders to gather and define business requirements related to safety, pipeline operations, construction projects, engineering / integrity programs, compliance, and commercial systems.
• Lead workshops and stakeholder sessions using proven facilitation techniques to uncover current challenges and define future state processes.
• Conduct in-depth process analysis to identify inefficiencies and recommend data-driven improvements that enhance performance and reliability.
• Translate business needs into actionable system requirements and work with developers, architects, and QA teams to implement effective solutions.
• Lead or contribute to project delivery through planning, coordination, risk management, and reporting.
• Monitor business performance metrics and contribute to KPI development to measure improvement outcomes.
• Analyze current business processes and identify opportunities for AI-driven automation, predictive analytics, and data enrichment.
• Work with data science teams to ensure business requirements are reflected in AI model development and deployment.
• Support digital initiatives involving SCADA, GIS, commercial operations, pipe integrity, and enterprise reporting systems.
• Ensure system solutions meet regulatory requirements and internal standards (privacy, cyber, PHMSA, FERC, CER, etc.).

Minimum Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, or a related discipline.
• 7+ years of Business Analysis experience, including 3+ years in the energy industry.
• Strong communication skills with the ability to influence senior leaders.
• Experience with pipeline systems, SCADA, and regulatory environments.
• Strong knowledge of process modeling, data analytics, and continuous improvement methodologies (Lean, Six Sigma, etc.).
• Demonstrated experience in facilitation, requirements gathering, and stakeholder engagement across business and technical teams.
• Strong project management skills and experience with Agile, Waterfall, or hybrid delivery models.
• Proficiency with business analysis and visualization tools.

Preferred Qualifications

• Experience with the Decision Quality (DQ) process to facilitate making informed and structured decisions that lead to positive outcomes.
• AWS and / or Microsoft Certifications (e.g., AWS Cloud / AI Practitioner, Microsoft Power Platform Developer Associate).
• Experience working in the energy, oil & gas, or infrastructure sectors.
• Familiarity with regulatory and compliance frameworks in the energy industry.

To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico.

About Our Business

TC Energy is a leading energy infrastructure company in North America. We have three complementary businesses of natural gas pipelines, liquids (oil) pipelines, and power generation. Our operations span three countries, seven Canadian provinces, and 34 U.S. states.

TC Energy is an equal opportunity employer.

Learn more

Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.

Thank you for choosing TC Energy in your career search.

• Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and / or ladder.
• Applicants must have legal authorization to work in the country in which the position is based with no restrictions.
• All positions require background screening. Some require criminal and / or credit checks to comply with regulations.
• TC Energy is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting [e-mail].