Business Analyst

Rival Insurance Technology; Toronto; Remote; CAD 70,000 - 100,000; Full time

Job summary

Rival Insurance Technology is seeking a dynamic Business Analyst to drive innovation in insurance management systems. In this role, you will analyze market trends and collaborate with stakeholders to enhance software solutions, leveraging AI-powered insights to improve operational efficiency. Join us to shape the future of Insurtech in a remote, inclusive work environment that values continuous learning and collaboration.

Benefits

Remote work environment

Culture of inclusivity and collaboration

Continuous learning opportunities

Qualifications

• Proven experience as a Business Analyst in the software insurance industry.
• Familiarity with AI tools and automation strategies.
• Strong knowledge of software development lifecycle (SDLC).

Responsibilities

• Analyze market trends and client feedback for AI-driven opportunities.
• Collaborate with clients and teams to refine business requirements.
• Lead user acceptance testing (UAT) to validate solutions.

Skills

Analytical mindset

Problem-solving

Collaboration

Communication

Adaptability

Education

Bachelor’s degree in Business Administration, Computer Science, or related field

Tools

AI tools

Agile methodologies

Job description

Who We Are

At Rival Insurance Technology, we are revolutionizing insurance management systems and connectivity solutions through innovation and cutting-edge technology. With over three decades of expertise, we continue to push the boundaries of AI-driven automation and intelligent software solutions, transforming how insurance businesses operate.

Our commitment to excellence, collaboration, and progress drives us forward as we develop smart, scalable, and intuitive solutions that empower brokers and insurers in an evolving digital landscape.

Who You Are

We are looking for a dynamic and forward-thinking Business Analyst to join our growing team. You thrive on translating complex business needs into impactful solutions, leveraging AI-powered insights and emerging technologies to drive operational efficiency.

With a solutions-focused and analytical mindset, you enjoy solving problems, collaborating with stakeholders, and identifying opportunities for innovation. You bring a passion for Insurtech, adaptability in fast-paced environments, and a commitment to delivering high-value solutions that align with business goals.

As a key bridge between business and technical teams, you will play a pivotal role in shaping the future of insurance technology.

What You’ll Do

• Analyze market trends, industry benchmarks, and client feedback to identify AI-driven opportunities for software enhancements.
• Utilize AI-powered tools to optimize workflows, evaluate data patterns, and drive predictive analytics to improve business processes.
• Collaborate with clients, product managers, and development teams to gather, document, and refine business requirements.
• Work alongside Agile development teams to ensure the successful implementation of solutions that align with business objectives.
• Evaluate existing processes and recommend intelligent automation solutions that enhance system performance and user experience.
• Lead and support user acceptance testing (UAT) to validate that delivered solutions meet defined business and functional requirements.
• Act as a liaison between business stakeholders and technical teams, ensuring seamless communication and understanding across the development lifecycle.

What You’ll Need

• Proven experience as a Business Analyst in the software insurance industry, with expertise in broker management systems and Insurtech.
• A bachelor’s degree in Business Administration, Computer Science, or a related field, or equivalent experience.
• Familiarity with AI tools and automation strategies, with the ability to leverage data-driven insights for process improvement.
• Strong knowledge of software development lifecycle (SDLC) and Agile methodologies.
• Excellent communication and collaboration skills, with the ability to translate complex requirements into actionable insights.
• A proactive, problem-solving approach with a passion for continuous improvement and innovation.
• The ability to adapt to a fast-paced, evolving industry, keeping up with emerging technologies and best practices.

Why Join Rival?

At Rival, we offer:

A remote across Canada, innovative, and growth-driven work environment.

A culture of inclusivity and collaboration where diverse perspectives are valued.

The opportunity to work on AI-driven projects that are shaping the future of insurance technology.

Continuous learning opportunities and career development support.

We are committed to fostering an accessible and inclusive workplace. If you require accommodation during the recruitment process, let us know—we’ll work with you to meet your needs.

We appreciate all applications; however, only those selected for interviews will be contacted.