Financial Service Representative

goeasy Ltd.; Barrie; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join goeasy Ltd., one of Canada's fastest growing companies, as a Financial Service Representative. You will engage with customers to help them achieve their financial goals through tailored solutions. With comprehensive training and a supportive culture, this role offers a rewarding opportunity for those eager to drive sales and customer satisfaction.

Benefits

Monthly, quarterly, and semi-annual incentive plans

Extended healthcare coverage

5 personal days and company-paid volunteer days

Employee discounts on furniture, electronics, and appliances

Tuition Assistance Program

Qualifications

• Some experience in a customer-facing environment.
• Excellent communicator, people and results-oriented.
• Compassionate and operates with integrity.

Responsibilities

• Build superior customer sales experiences.
• Educate and empower customers to achieve financial goals.
• Manage collections activities for overdue accounts.

Skills

Communication

Customer Engagement

Sales

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, proud of helping Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when others say no.

As a Financial Service Representative, your responsibilities include generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the tools needed for success.

What’s In It For You

Benefits and perks that go beyond your base salary:

• Financial
  • Monthly, quarterly, and semi-annual incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
  • 5 personal days, company-paid volunteer days, Sundays off, and paid birthday off in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • REMIC Licensing available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans – access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs with over 70% internal promotion rate

What You Will Do

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and via email
• Demonstrate compassion and empathy for customers by understanding their situation and needs, and matching them to suitable financial products
• Educate and empower customers to achieve their financial goals through credit building
• Capitalize on financial cross-sales and add-on products
• Communicate the terms and conditions of financial products clearly
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for overdue accounts
• Secure all necessary information to process customer applications with attention to detail

Who You Are

• An excellent communicator, people and results-oriented, eager to drive sales and satisfaction
• Compassionate, operating with integrity and caring deeply for customers
• Some experience in a customer-facing environment
• Able to pass background checks (criminal, employment, and credit)

Why Work for goeasy?

Learn more about our culture by watching the video below or visiting goeasy careers.

At goeasy, we believe everyone should bring their best selves to work. We are committed to fostering a work culture where everyone feels seen and heard, and where employees can reach their potential. As an equal opportunity employer, we provide accommodations upon request at any stage of the recruitment process, in accordance with legislative requirements across Canada. Please inform us if you require accommodations during any part of the process, and we will work with you to meet your needs.