Financial Service Representative

goeasy Ltd; Barrie; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join goeasy Ltd, one of Canada’s fastest growing companies, as a Financial Service Representative. You will engage customers, help them build credit, and manage overdue accounts. With comprehensive training and a supportive culture, this role offers a chance to grow and succeed in the financial services industry.

Benefits

Monthly, quarterly, and semi-annual incentive plans

Extended healthcare coverage

Paid personal days and volunteer days

Employee discounts on furniture and electronics

Tuition Assistance Program

Qualifications

• Some experience in a customer-facing role.
• Excellent communicator and results-oriented.
• Compassionate and caring for customers.

Responsibilities

• Build superior customer sales experiences through engagement.
• Educate customers on financial products to achieve goals.
• Manage collections activities for past due accounts.

Skills

Communication

Customer Focus

Sales Orientation

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, proud to help Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when others say no.

As a Financial Service Representative, you will generate sales and manage overdue accounts by engaging directly with customers, helping them build their credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the necessary skills for success.

What’s in it for you:

Benefits and Perks package that extends beyond your base salary:

• Financial
  • Monthly, quarterly, and semi-annual incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including Mental Health and virtual healthcare services
  • 5 personal days, company-paid volunteer days, Sundays off, and paid birthday leave, in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • REMIC Licensing available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs with over 70% internal promotion rate

What you will do:

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and via email
• Show compassion and empathy for customers by understanding their situations and needs, matching them to suitable financial products
• Educate and empower customers to achieve their financial goals through credit building
• Capitalize on financial cross-sales and add-on products
• Communicate the terms and conditions of our financial products clearly
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for past due accounts
• Gather all necessary information to process customer applications with attention to detail

Who you are as the successful candidate:

• An excellent communicator, results-oriented, and customer-focused, with a drive to increase sales and satisfaction
• Compassionate, with integrity, and caring deeply for customers
• Some experience in a customer-facing role
• Able to pass background checks (criminal, employment, and credit)

Why should you work for goeasy?

Learn more about our phenomenal culture by watching the video below or visiting http://goeasy.com/careers/.

At goeasy, we believe in fostering a work environment where everyone can bring their best selves. We are committed to diversity, inclusion, and providing accommodations during the recruitment process as required by law. Please inform us if you need any accommodations during the process.