Training / Support Specialist

Federated Co-operatives Limited; Alberta; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic HR Training professional to enhance learning and development initiatives. In this project-based role, you will collaborate with a dedicated program team to design and deliver impactful training sessions, both virtually and in-person. Your expertise will help local Co-ops thrive as you refine training content, manage logistics for workshops, and ensure alignment with program goals. This role is perfect for someone who is passionate about adult learning principles and eager to make a difference in the community while working in a collaborative and supportive environment.

Qualifications

• 1-3 years of experience in HR Training or learning and development.
• 2+ years of experience in training delivery.

Responsibilities

• Support program team in designing engaging learning content.
• Facilitate technical training sessions for team leaders.

Skills

HR Training

Training Delivery

Adult Learning Principles

Human Capital Management Solutions

Virtual Learning Technology

Education

Bachelor's Degree in Human Resources

Tools

Oracle Cloud HCM

UKG Workforce Management

Job description

• Provide ongoing support to the program team to design and refine engaging learning content that supports HR transformation initiatives.
• Facilitate hands on technical training sessions for team leaders across the Co-operative Retailing System (CRS), delivered virtually or in-person to ensure accessibility and effectiveness.
• Plan and execute in-person workshops, managing all logistics including venue selection, travel arrangements, and catering for groups of various sizes.
• Collaborate with the program team throughout the development process to ensure training materials are relevant, clear, and aligned with overall program goals.
• Continuously evaluate and refine training content to ensure it meets the evolving needs of the team and aligns with program goals.
• Provide continued support for customers from training sessions, Go-live cutover activities, and through Payroll cycles.

Who you’ll work with :

You will work closely with the program team and will report into the Training Lead. This team strives to cultivate a culture of collaboration, relationship building and support.

Why it matters :

We help local Co-ops grow and thrive by offering a range of professional services, including marketing, market research, information technology, human resources, accounting, risk management and business development.

Who you are :

You are looking for a project-based role in HR Training and :

• Have 1-3 years of experience within HR Training or learning and development (a combination of relevant education and experience may be considered).
• Bring 2+ years of training delivery experience.
• Hold a Bachelor’s degree or equivalent experience, preference in Human Resources.
• Comfortable with both in-person and virtual technology-based learning, and able to adapt to evolving priorities.
• Have a strong familiarity with Human Capital Management solutions, (preferably Oracle Cloud HCM and UKG Workforce Management).
• Have provided direct support for customers during project launches / system go-lives, serving as first point of contact.
• Apply adult learning principles to create positivelearning environments and handle sensitive situations with professionalism and care.
• Have a valid drivers license and the ability to travel to facilitate in-person workshops (extensive travel will be required). As travel across Western Canada is expected, proximity to a major airport is considered an asset.

As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and what we offer, visit .

If this opportunity speaks to you, we invite you to apply online. This position will remain open until filled.

As this position is considered a position of trust you may be required to complete a criminal record check in accordance with FCL policies.

FCL embraces diversity and inclusion. We’re working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.