Route Sales Representative (Delivery Driver)

Alsco; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player seeks a Route Sales Representative to enhance customer relationships and drive sales through exceptional service. This role involves soliciting new customers, managing route responsibilities, and ensuring timely deliveries while maintaining vehicle cleanliness. You will be the face of the company, building loyalty and retention through proactive communication and problem-solving. If you have a passion for customer service and a knack for sales, this position offers a dynamic work environment with opportunities for growth and commission-based earnings. Join a team dedicated to excellence and make a tangible impact in the community.

Benefits

Health Benefits

Dental Benefits

Commission on Routes Worked

Qualifications

• Valid driver's license and clean driving record required.
• Excellent customer service and route sales skills needed.

Responsibilities

• Meet customer needs through up-selling and providing superior service.
• Safely operate a delivery vehicle and maintain route paperwork.

Skills

Customer Service

Route Sales

Driving Skills

Communication Skills

Time Management

Education

High School Graduation

Tools

Delivery Vehicle

Job description

Classification:
Exempt for Base plus Commission routes, Non-Exempt for hourly routes.

Job Summary:
The Route Sales Representative meets our customers' needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager.

Essential Functions:

1. Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
2. Actively participate in promotions and contests, training, and audits.
3. Follow company policies and procedures regarding installation of new customers, managing customer needs, and all aspects of service. Performance goals must be met on a regular basis.
4. Ensure customer loyalty and retention, providing outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs, and proactively resolve concerns in cooperation with supervision.
5. Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
6. Handle and process customer payments. Keep route paperwork current.
7. Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles, and maintain proper inventories in accounts. Service items such as facility maintenance products.
8. Monitor and report competitive activity. Keep service agreements current and renewed.
9. Return from route and offload soiled textiles in the receiving area of the facility.
10. Accurately prepare route paperwork and follow check-in procedures.
11. Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions:
May work with and support other service personnel as required by supervision.

Qualifications:

1. Have and maintain a valid driver's license, CDL when applicable.
2. Have and maintain a driving record free of chargeable accidents, speeding, or safety violations.
3. Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum of one year of safe and successful driving experience.
4. Demonstrate excellent skills in customer service and route sales.
5. Excellent verbal and written communication skills in English, ability to comprehend and follow directions, as well as good time management skills and team player.
6. Recognize colors, sizes, and types of product and count, add, and subtract accurately.

Education:
High School graduation or similar experience.

Travel Requirements:
Daily, by delivery vehicle within a route.

Compensation:
$25.00 per hour plus commission on routes worked.
Health and Dental Benefits provided.

Typical Environmental Conditions:
Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center, or depot.
Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity:
Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.