Dental Receptionist

House Dental Centre; Red Deer; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated dental receptionist to join their team. This full-time role involves greeting patients, managing appointments, and ensuring exceptional care. The ideal candidate will have a strong sales background and excellent communication skills, contributing to a welcoming environment and high patient satisfaction. With opportunities for professional growth and a commitment to diversity, this position offers a chance to make a meaningful impact in the community while being part of a supportive team. If you are passionate about patient care and sales, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Professional Development

Vacation Pay

Short and Long Term Disability

Bonus Structure

Qualifications

• 1-2 years experience in a sales environment is preferred.
• Strong verbal and written communication skills are essential.

Responsibilities

• Greet patients and ensure their comfort in the office.
• Participate in daily sales training and meet targets.

Skills

Sales Experience

Communication Skills

Customer Service

Multitasking

Education

High School Diploma

Job description

Position Summary:

The dental receptionist is responsible to ensure the patients are greeted into the office professionally and are made comfortable. This role involves building relationships with patients, understanding their needs, and ensuring they receive the utmost quality of care. The ideal candidate is sales oriented, has excellent communication skills, and is passionate about helping patients achieve their oral health needs. This position is full time with two evenings required per week. Daily training on sales is required.

About House Dental Centre:

Our mission is to transform the smiles of 2000 patients per year while providing the utmost excellence in patient care. Our mission is guided by our core values which informs how we hire candidates. Our Six Core values are: We are enthusiastic. We are perseverance. We are transparent. We are Excellence. We are dedicated. We are aligned.

Success Looks Like:

• Having patients properly checked in
• Ensuring patients are seated on time
• Updating patient information
• Ensuring patients are not only satisfied with their care, but are also highly impressed which leads to higher patient retention and referrals
• Participating in the daily sales training that is funded by the company
• Having an excellent understanding of the dental services our clinic offers

Objectives:

• Identify outstanding treatment
• Write 50-75 letters out per day
• Take patient photos
• Ensure the receptionist area is spotless at all times
• Making patients feel welcome
• Provide consistent follow ups and ongoing communication to ensure patient satisfaction
• Promote services offered to patients over the phone and in person
• Understand metrics and how it impacts further career opportunity and promotion
• Develop expertise within the dental field to ensure explanations to patients are easy to understand
• Represent House Dental at fundraising events in the community, and other events as needed

Competencies:

• Proven experience in sales, preferably in client facing industries
• Strong ability to meet and exceed daily targets
• Highly motivated, driven and hardworking
• Ability to multitask in a fast paced environment
• Excellent verbal and written communication skills
• Ability to sell treatment to patients and ensure the quality of care goes above and beyond patient expectations

Education and Experience:

• High school diploma preferred
• Minimum 1-2 years experience in a sales environment

Benefits with the Company

• Medical, Dental, Vision, Chiropractic, and Massage insurance for full time positions
• Paid Professional Development courses
• Vacation pay that increases with tenure
• Competitive Pay
• Short and Long term disability
• Bonus Structure Provided
• Opportunity to grow within the company

Physical Requirements:

• Must Be able to sit at a computer for prolonged periods of time

Commitment to Diversity:

The company is committed to building and sustaining an inclusive work environment. Applicants are welcomed to apply regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disabilities and actively foster equity, diversity and inclusion within the company.

If this position sounds like a good fit, send your resume to . For best results, include the job posting applied for in the subject of the email.

Job Type: Full Time

Schedule:

Monday-Friday

Occasional Weekends

Work Location:

In person

Job Type: Full-time