Medical Office Assistant

Inspired HR Ltd; Calgary; On-site; CAD 45,000 - 48,000; Full time

Job summary

An innovative clinic in Calgary is seeking a dedicated Medical Office Assistant to create a welcoming environment for patients. This full-time role involves managing patient interactions, handling administrative tasks, and ensuring a smooth flow of operations. The ideal candidate is organized, professional, and possesses excellent communication skills. Join a dynamic team where your contributions will enhance patient experiences and support a thriving healthcare environment. If you thrive in fast-paced settings and have a passion for helping others, this opportunity is perfect for you.

Qualifications

• Excellent communication skills for in-person and phone interactions.
• Strong organizational skills with administrative experience.

Responsibilities

• Provide a welcoming first impression and manage patient check-ins.
• Handle incoming calls and manage appointment scheduling.
• Draft correspondence and maintain office documentation.

Skills

Communication Skills

Organizational Skills

Customer Service

Computer Skills

Professionalism

Education

College or University Degree/Diploma

Job description

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Inspired HR is partnering with a unique multi-disciplinary clinic in SW Calgary on hiring an experienced and professional creator of great first impressions! As one of our front-line professionals, you flourish in a fast-paced team environment, have a smile on your face naturally and extend a welcoming demeanor to our valued patients.

As our ideal candidate, you:

• Demonstrate excellent communication skills both in-person and over the phone.
• Are meticulously well-organized with demonstrated success in managing and completing an abundance of administrative responsibilities.
• Are focused on providing a superior patient experience.
• Are energized by interacting with people while maintaining professionalism.
• Contribute to the team environment always seeking opportunities to set colleagues up for success.
• Bring to the table a winning, ‘can-do’ attitude.
• Have experience in an administrative, reception or customer relations capacity.
• Are a quick learner with varied computer skills.
• Are professional in your attire and demeanor.
• Are punctual for your workday.
• A college or university degree/ diploma is an asset.

In this role, your primary functions include but are not limited to the following:

• Representing our brand of friendly professionalism by providing the best possible first impression, offering clear and thorough communication, and extending a positive lasting impression to our patients.
• Reception: answer incoming calls and take phone messages.
• Patient check-in and check-out.
• Booking and rescheduling patient appointments.
• Follow-up phone call appointment reminders and confirmations.
• Correspondence: draft and compose letters, memos, fax, photocopy.
• Preparing intake forms and new patient files.
• Filing pertinent documentation on behalf of the clinic.
• Ensuring and managing a smooth flow of patients through the office.
• General care and cleaning of the office will be required.

This is a full-time position (approx. 40 hours, Monday to Friday 11am – 7pm).

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Medical Practices

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