Technician - Health Equipment Loan Program

Canadian Red Cross; Grande Prairie; On-site; CAD 35,000 - 48,000; Part time

Job summary

Join a forward-thinking organization dedicated to helping communities in need! As a Technician for the Health Equipment Loan Program, you will play a vital role in ensuring the proper maintenance and repair of medical equipment. This part-time position offers a unique opportunity to contribute to a meaningful cause while developing your skills in a supportive environment. You will work closely with volunteers and clients, ensuring that all equipment meets the highest standards of safety and efficiency. If you are passionate about making a difference and have the technical skills to back it up, we would love to hear from you!

Benefits

Employee Assistance Program

Access to e-learning platforms

Qualifications

• Completion of Grade 12 and some post-secondary education in a related field.
• Demonstrated mechanical ability and troubleshooting skills; health equipment repair experience is an asset.

Responsibilities

• Inspect and maintain HELP equipment according to established standards.
• Provide customer service support and assist volunteers with equipment reprocessing.

Skills

Mechanical Ability

Troubleshooting Skills

Customer Service

Interpersonal Skills

Fluency in English

Basic Knowledge of Health Equipment

Education

Grade 12

Post-secondary Education in a Related Field

Tools

Microsoft Outlook

Microsoft Word

Inventory Databases

Job description

Title:

Technician - Health Equipment Loan Program

Employee Working Location:

HUB / In-person (Grande Prairie, AB)

Employment status:

Part Time 21 hours per week

The CRC also offers:

• Employee Assistance Program (EAP) including professional counselling, online well-being resources, and support for family, financial, career, and legal issues.
• Access to e-learning platforms

The Canadian Red Cross (Red Cross) is an inspirational not-for-profit organization that helps people and communities in Canada and around the world in times of need, supporting them in strengthening their resilience. Recognized as one of Canada’s Best Employers 2024, we are committed to fostering an accessible, diverse, inclusive, and barrier-free work environment.

The incumbent will report to the Provincial Lead, Warehouse and Distribution. The Technician is responsible for the reprocessing, inspection, cleaning, and repairs of health equipment, supporting HELP technical volunteers. Additionally, the role includes providing customer service support as needed.

In this role, you will:

• Inspect and maintain HELP equipment, including advanced equipment, according to established standards.
• Ensure that HELP medical equipment is cleaned, repaired, and maintained according to Canadian Red Cross standards.
• Dispose of surplus or unusable equipment in HELP depots.
• Unpack, assemble, and label new equipment.
• Enter and track equipment repairs in the database.
• Record and report product incidents to the Warehouse and Distribution Manager.
• Provide recruitment, onboarding, training, coaching, and feedback to volunteers regarding equipment reprocessing.
• Provide customer service support as needed.

What we are looking for:

• Completion of Grade 12 and some post-secondary education in a related field.
• Demonstrated mechanical ability and troubleshooting skills; health equipment repair experience is an asset.
• A valid standard first aid certificate or the ability to obtain one.
• A full (non-GDL) Class 5 driver’s license and an acceptable driver’s abstract.
• Excellent interpersonal skills for interactions with the public, clients, and colleagues.
• Fluency in English is required; knowledge of other languages is an asset.
• The ability to lift up to 80 lbs.
• Strong computer skills, including proficiency in Microsoft Outlook, Word, and inventory databases.
• Experience working with diverse populations and cultural awareness.
• Basic knowledge of health equipment.

Working conditions:

• This position is based on 3 days per week.
• Applicants whose first language is not English may be required to perform responsibilities in English.
• Eligibility to work in Canada: candidates must be eligible to work in Canada. Review your visa status accordingly.
• Successful candidates will undergo a pre-employment screening, including an Enhanced Police Information Check (E-PIC).