Senior Commercial Account Manager

DGA; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance firm in Calgary is seeking a Senior Commercial Account Manager. This role involves managing customer relationships, handling renewals, and supporting sales operations. Ideal candidates will have a strong background in commercial insurance and customer service, along with relevant qualifications.

Qualifications

• 4-7 years of commercial insurance experience.
• 3-4 years experience in customer service and team environment.

Responsibilities

• Work with Sales Executives to grow brokerage operations.
• Main contact for customer insurance needs and renewals.

Skills

Customer Service

Detail-Oriented

Organizational Skills

Education

Level 2 General Insurance License

CAIB or CIP

Tools

Agency Manager

Microsoft Office

Compu Quote

Job description

Our client is looking for a Senior Commercial Account Manager. Your main responsibilities will be working with the Sales Executives, helping plan and grow the operation of the brokerage. You will be the main contact for all the customer insurance needs and handle the renewals for the assigned book of business.

The Employer :

Our client is a savvy Edmonton-based firm that provides innovative insurance solutions to a variety of commercial customers. Their customer care has earned them the reputation as a top-performing insurance firm. They pride themselves on creating a work environment where you can both achieve success and enjoy yourself along the way.

About You :

You can maintain positive relationships with internal and external customers, you are detail-oriented, and can follow practices and procedures provided by the brokerage. You are highly organized and maintain, update, and organize all data. You are comfortable with assisting with mentoring and training when required.

Necessary qualifications include :

• Level 2 General Insurance License
• Commitment to ongoing learning such as CAIB or CIP
• 4-7 years of commercial insurance experience
• 3-4 years experience working in customer service and a team environment.
• Familiarity with Agency Manager, Microsoft Office, or Compu Quote an asset.

Information

• City : Calgary
• Job Type : Full-Time
• Expertise : Broker-Customer Service , Broker-Commercial
• Minimum experience required : 5 to 6 Years