Supply Chain Manager (Donation Centre Manager)

WINS (Women In Need Society); Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

WINS (Women In Need Society) is seeking a Donation Centre Manager to oversee operations at their donation centre in Calgary. The ideal candidate will have at least 5 years of management experience in retail or nonprofit sectors, strong leadership skills, and a passion for social impact. This role involves managing logistics, ensuring efficient inventory movement, and fostering a collaborative team environment to support community needs.

Benefits

Make a direct impact on your community

Collaborative and inclusive culture

Opportunities for growth and development

Qualifications

• Minimum 5 years of management experience in retail, nonprofit, or supply chain operations.
• Strong understanding of warehouse operations and logistics.
• Proven leadership skills and ability to develop high-performing teams.

Responsibilities

• Lead and motivate the donation centre team, setting performance goals.
• Oversee donation processing, including sorting and distribution.
• Develop supply chain strategies for efficient operations.

Skills

Leadership

Logistics

Inventory Management

Customer Service

Organizational Skills

Education

Bachelor's degree in Business, Supply Chain, Logistics, or related field

Job description

About WINS

At WINS (Women in Need Society), we are committed to supporting women and families in need through innovative social enterprise initiatives. Our Donation Centre is a vital part of our mission, serving as the hub where community generosity is transformed into meaningful impact.

We are currently seeking a Donation Centre Manager with proven experience in warehouse or logistics operations to lead our team in a dynamic, fast-paced, and mission-driven environment. The ideal candidate will bring strong operational knowledge, a hands-on leadership style, and a passion for social impact. Your expertise in managing warehouse workflows, coordinating logistics, and ensuring efficient inventory movement will be key to keeping our operations running smoothly and aligned with our purpose.

Position Overview

The Donation Centre Manager will oversee the end-to-end operations of our donation centre, ensuring the efficient management of donated goods, inventory control, logistics, and staff management. We are looking for a candidate with a strong background in retail or nonprofit operations, someone who thrives in a leadership role and is passionate about making a positive impact in the community.

Key Responsibilities

• Lead and motivate the donation centre team, setting performance goals and driving results through Key Performance Indicators (KPIs).
• Oversee all aspects of donation processing, including sorting, pricing, and distribution of donated goods.
• Develop and implement effective supply chain strategies to ensure timely and cost-efficient operations.
• Manage inventory, minimize waste, and ensure the proper handling of donations.
• Provide excellent customer service, maintaining positive relationships with donors, volunteers, and other stakeholders.
• Collaborate with Finance to establish budgets and track performance metrics.
• Maintain a safe and organized work environment in compliance with health and safety protocols.
• Lead recruitment and staff development efforts to build a high-performing team.
  
  

Qualifications:

• Minimum 5 years of management experience in retail, nonprofit, or supply chain operations.
• Strong understanding of warehouse operations, logistics, and inventory management, preferably in environments where inventory is constantly changing or unpredictable.
• Bachelor's degree in Business, Supply Chain, Logistics, or a related field, or equivalent experience.
• Proven leadership skills and the ability to manage and develop high-performing teams.
• Excellent organizational, communication, and interpersonal skills.
• Passion for social impact and commitment to the mission of WINS.
  
  

Why Join Us?

• Make a direct impact on your community and support individuals in need.
• Be part of an organization that achieves results while fostering a collaborative, supportive, and inclusive culture.
• Opportunities to grow and develop together within a dynamic, thriving nonprofit organization If you are a motivated leader with experience in retail or nonprofit management and a passion for making a difference, we encourage you to apply!