Donation Centre Manager

WINS (Women In Need Society); Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

WINS (Women In Need Society) is seeking a Donation Centre Manager to lead operations at their Donation Centre. The ideal candidate will have management experience in retail or nonprofit sectors, focusing on logistics and team leadership. This role offers a chance to make a significant impact in the community while fostering a collaborative environment.

Benefits

Opportunities for growth and development

Supportive and inclusive culture

Direct impact on the community

Qualifications

• Minimum 5 years of management experience in retail or nonprofit.
• Strong understanding of warehouse operations and logistics.

Responsibilities

• Lead and motivate the donation centre team.
• Oversee donation processing and inventory management.
• Develop supply chain strategies for efficient operations.

Skills

Leadership

Communication

Organizational Skills

Education

Bachelor's degree in Business

Bachelor's degree in Supply Chain

Bachelor's degree in Logistics

Job description

About WINS
At WINS (Women in Need Society), we are committed to supporting women and families in need through innovative social enterprise initiatives. Our Donation Centre plays a key role in fulfilling this mission, and we are seeking an experienced Donation Centre Manager to lead our team in a dynamic, fast-paced, and mission-driven environment.

Position Overview:
The Donation Centre Manager will oversee the end-to-end operations of our donation centre, ensuring the efficient management of donated goods, inventory control, logistics, and staff management. We are looking for a candidate with a strong background in retail or nonprofit operations, someone who thrives in a leadership role and is passionate about making a positive impact in the community.

Key Responsibilities:

1. Lead and motivate the donation centre team, setting performance goals and driving results through Key Performance Indicators (KPIs).
2. Oversee all aspects of donation processing, including sorting, pricing, and distribution of donated goods.
3. Develop and implement effective supply chain strategies to ensure timely and cost-efficient operations.
4. Manage inventory, minimize waste, and ensure the proper handling of donations.
5. Provide excellent customer service, maintaining positive relationships with donors, volunteers, and other stakeholders.
6. Collaborate with Finance to establish budgets and track performance metrics.
7. Maintain a safe and organized work environment in compliance with health and safety protocols.
8. Lead recruitment and staff development efforts to build a high-performing team.

Qualifications:

• Minimum 5 years of management experience in retail, nonprofit, or supply chain operations.
• Strong understanding of warehouse operations, logistics, and inventory management, preferably in environments where inventory is constantly changing or unpredictable.
• Bachelor's degree in Business, Supply Chain, Logistics, or a related field, or equivalent experience.
• Proven leadership skills and the ability to manage and develop high-performing teams.
• Excellent organizational, communication, and interpersonal skills.
• Passion for social impact and commitment to the mission of WINS.

Why Join Us?

• Make a direct impact on your community and support individuals in need.
• Be part of an organization that achieves results while fostering a collaborative, supportive, and inclusive culture.
• Opportunities to grow and develop within a dynamic, thriving nonprofit organization.

If you are a motivated leader with experience in retail or nonprofit management and a passion for making a difference, we encourage you to apply!