RESOURCE MANAGER

Tank Worldwide; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in health advertising seeks a Resource Manager to optimize resource allocation and enhance team performance. The role involves strategic planning, managing talent, and collaborating across departments to ensure effective project delivery. Candidates should have experience in resource management within an agency setting and possess strong analytical and communication skills.

Benefits

Competitive compensation package

Extensive Group Insurance Program on Day 1

Paid Christmas shutdown

Extended long weekends on statutory holidays

Work-life balance measures

Qualifications

• 3+ years of experience in creative resource management or production/project management within an agency environment.
• Strong understanding of the functional skills and responsibilities of various roles.
• Excellent interpersonal communication skills.

Responsibilities

• Identifies areas for process enhancements and proposes solutions.
• Ownership of department level resourcing and partnership with leads.
• Lead regular resourcing meetings, ensuring talent utilization.

Skills

Analytical Skills

Interpersonal Communication

Conflict Resolution

Job description

Grey Health is the culmination of the rich legacies of two powerhouse brands —Grey and TANK. With borderless employees spread across 20 studios in 18 countries, we all work collaboratively with one mission in mind: to deliver famously effective ideas that drive business results for top tier clients in the health and wellness market. In 2023, Grey was named a Top 100 Most Loved Workplace and our agency network and The Grey Group, ranked in the top ten award winners at the Cannes Lions International Festival of Creativity.

While Grey and TANK maintain their unique identities and market presence, they now benefit from shared resources and strategic direction that help us unlock new opportunities across the globe.

Position Overview

As a Resource Manager, you'll be the conduit between our people and our work partnership with leadership to make strategic casting decisions in support of our Famously Effective work. With a focus on day to day resource shifts in addition to long-term planning, your strategic prowess will align talent with projects, cultivating highly effective teams that consistently deliver exceptional results for our clients. Reporting to the Director of Resource Management, you'll play a pivotal role in codifying and optimizing resourcing across the agency.

Key Responsibilities:

• Identifies areas for process enhancements and proposes solutions to cultivate a connected and inclusive agency culture
• Ownership of department level resourcing and partnership with leads across finance, account, project management, HR, TA and department head
• Responsible for data integrity and QA of capacity planning tool
• Maintenance of team org charts and allocations
• Support new business efforts, prioritizing resources to align with project needs
• Identify skill set gaps, cross-training opportunities, and provide strategic guidance on optimal client team structures with staff plans and growth paths in mind
• Lead regular resourcing meetings, ensuring talent utilization and resolving conflicts.
• Manages and prioritizes coverage of PTO, internal projects, global needs
• Own weekly capacity reviews with teams and discussion recaps
• Liaise with internal recruitment team for freelance sourcing and projections

Who You Are:

• An entrepreneurial team player with a systems-thinking mindset and sharp analytical skills.
• Comfortable navigating a creative and fast-paced environment.
• Proactive, confident, and adept at prioritizing competing demands.
• Able to lead meetings, drive conversations, and resolve conflicts.
• Comfortable with complex systems and capable of storytelling with data.

What You Will Need:

• 3+ years of experience in creative resource management or production/project management within an agency environment.
• Firm grasp of the creative process in an agency setting.
• Strong understanding of the functional skills and responsibilities of various creative, studio, strategy, and project management roles.
• Excellent interpersonal communication skills, with the ability to motivate and influence at all levels.
• Understanding of talent/resource management reporting, metrics, and tools.

WHAT WE HAVE TO OFFER:

Challenging Work - As leaders in the health advertising industry, we thrive on solving complex problems and innovation. Each employee is encouraged to bring their best ideas forward to solve problems.

Dedicated Team - It’s in our DNA to work hard and play hard: celebrate our wins, laugh and have fun. We are stronger, together, when we are open and real. At Tank WW, everyone is valued and plays an important role in our shared success. We care for our people and our clients.

Global Community - Support from the WPP People community and bring your contribution to a greater good while collaborating on WPP strategic projects or initiatives.

Perks and Benefits - The wellness of our employees is at the core of our business, therefore we offer competitive benefits:

• Competitive compensation package
• Extensive Group Insurance Program on Day 1
• Vacation according to experience
• Paid Christmas shutdown
• Extended long weekends on statutory holidays (extra days off annually)
• Work-life balance measures

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We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

TANK WWis an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please be aware of the possibility of recruiting fraud. TANK WW does not conduct interviews via instant messaging platforms and will never request personal financial information such as bank account numbers, credit card information, or payment of any kind during the hiring process. All legitimate communication will come from an official @TANKWW.com email address. If you suspect fraudulent activity, please report it to us immediately. Stay vigilant and protect your personal information.

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