Human Resources Manager

PET VALU; Markham; On-site; CAD 70,000 - 90,000; Full time

Job summary

A prominent company in the pet retail sector seeks a Human Resource Manager based in Markham, Ontario. The ideal candidate will supervise HR functions, compliance with labor standards, and oversee employee relations and health & safety initiatives. This role requires strong project management and organizational skills, with a focus on supporting client groups across Canada.

Qualifications

• 5 years of progressive HR experience required.
• Good knowledge of Canadian labour standards.
• Strong experience with Health & Safety regulations.

Responsibilities

• Supervising staff and providing HR generalist support.
• Participating in HR projects and strategic planning.
• Overseeing the Workers' Compensation Program.

Skills

Employee Relations

Project Management

Client-Service Orientation

Organizational Skills

Data Analysis

Education

Post-Secondary Education in Human Resources Management

Job description

Directly supervising seven (7) staff, the purpose of this position is to provide HR generalist services to the Head Office, Distribution Centre, Transportation, and Store Operations “client groups” across Canada. Four (4) direct reports providing HR Generalist support are situated in on-site work locations, one direct (1) report provides HR Generalist support remotely, and two direct reports provide head office receptionist & basic HR administration support, heavily focused on Health & Safety.

What will you do?

Provides Coaching / Support / Progressive Discipline for Client Groups : partners with HR Generalists to provide coaching and assistance on performance management, progressive discipline, compensation, return to work, legal considerations and staff planning as they relate to company policies and procedures. Serves as second-level escalation point to employees. Where required, engages other HR staff with specialist knowledge (e.g. training, benefits, health and safety) to assist in developing alternative recommendations

Participates in HR and Client Group projects as assigned (includes research, development of proposals, presentations to Client Groups, roll out planning & implementation). Acts as project lead for small groups.

Strategic Planning : participates in the development of departmental projects / initiatives. Remains accountable to their achievement and provides updates on at least a monthly basis. Proactively partners with Client Groups to identify HR resources required to support their departmental objectives.

Policies & Procedures : responsible for staying abreast on all applicable employment legislation. Researches, provides recommendations and / or drafts new policies and procedures, as appropriate. Is a trusted contributor to other HR team members in the development of HR programs such as new hire orientations, new hire training, and employee coaching & development.

Health & Safety : Oversees the Workers’ Compensation Program. Partners with the Manager, Safety & Risk to participate in Health & Safety program development and roll-out. Sits on the Head Office Joint Health & Safety Committee.

Recruiting : As required by Talent Acquisition, participates in the interview process. Provides recommendations on recruitment collateral and events such as job fairs and recruiting events. Proactively partners with Talent Acquisition to identify potential areas of turnover in the Client Groups and potential root causes.

What will you need to succeed?

Education and Experience

Post-Secondary education with a focus in Human Resources Management

5 years of progressive HR experience

Knowledge of Canadian labour standards in the provinces where Company operates

Good overall knowledge of Workers Compensation and Health & Safety regulations

Strong experience with Employee Relations and Human Rights complaints

Ability to coordinate and process HR forms / data in an effective manner

Supervisory experience

Must be able to travel to stores and distribution centres, as needed, including meeting federal COVID-19 requirements for interprovincial flights

Strong client-service orientation

Very detail oriented and organized; able to compile data and work tight timelines

Good verbal and written skills- able to develop and present compelling and logical data driven proposals to senior management

Self-management- able to plan his / her own work and the work of small teams, sets deadlines, follows up and reports on progress in a timely manner

Technical Skills

Ability to import data and develop spreadsheets to cost alternative pay models

Ability to compile data and work to tight timelines for submission

Project management skills to lead team successfully

Viewed as an expert in their field; sought out as an internal resource

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Human Resource Manager • Markham, Ontario, Canada