Customer Service Agent (Fully Remote)

AO Globe Life - Shehzeb Iftakhar; Ottawa; Remote; CAD 40,000 - 60,000; Full time

Job summary

AO Globe Life is seeking a Remote Insurance Customer Service Agent to provide exceptional service to clients from the comfort of their homes. The role involves assisting customers with inquiries, educating them on products, and resolving issues with a positive approach. Candidates should possess strong communication skills and previous customer service experience, preferably in insurance. This position offers competitive bonuses, flexible hours, and opportunities for career growth in a supportive company culture.

Benefits

Competitive performance-based bonuses

Flexible work hours

Comprehensive training and ongoing support

Opportunities for career growth

Positive, inclusive company culture

Qualifications

• Excellent communication and interpersonal skills required.
• Previous experience in customer service, preferably in insurance.
• Strong problem-solving abilities and attention to detail.

Responsibilities

• Provide customer service via phone, email, and chat.
• Assist clients with inquiries about insurance policies and claims.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal Skills

Problem Solving

Attention to Detail

Tech-savvy

Education

Previous customer service experience

Tools

CRM software

Communication tools

Job description

Are you a people person with a passion for helping others? Do you thrive in a dynamic, remote environment? Join our team as a Remote Insurance Customer Service Agent and make a difference from the comfort of your home!

What You'll Do :

• Provide top-notch customer service via phone, email, and chat
• Assist clients with inquiries about their insurance policies and claims
• Educate customers on available products and services
• Resolve issues with a positive, solution-oriented approach
• Maintain accurate records of customer interactions and transactions

What We're Looking For :

• Excellent communication and interpersonal skills
• Previous customer service experience, preferably in insurance or a related field
• Strong problem-solving abilities and attention to detail
• Tech-savvy with proficiency in using CRM software and communication tools
• A self-starter who is comfortable working independently

What We Offer :

• Competitive performance-based bonuses
• Flexible work hours and a fully remote setup
• Comprehensive training and ongoing support
• Opportunities for career growth and professional development
• A positive, inclusive company culture that values teamwork and innovation

About Us : AO Globe Life

At AO Globe Life, we believe in providing peace of mind and financial security to individuals and families. Founded on the principles of integrity, compassion, and innovation, we are dedicated to helping our clients navigate life’s uncertainties with confidence.

Join Us! If you’re ready to take your customer service career to the next level, we want to hear from you! Apply today and become a part of our dedicated team that puts customers first.

J-18808-Ljbffr

Create a job alert for this search