Customer Service Agent (Fully Remote)

AO Globe Life - Shehzeb Iftakhar; Edmonton; Remote; CAD 40,000 - 55,000; Full time

Job summary

Join a leading company as a Remote Insurance Customer Service Agent, where you'll provide exceptional customer service from home. This role offers flexible hours, comprehensive training, and opportunities for career growth in a supportive and inclusive environment.

Benefits

Competitive performance-based bonuses

Flexible work hours

Comprehensive training

Opportunities for career growth

Positive company culture

Qualifications

• Previous customer service experience, preferably in insurance or a related field.
• A self-starter who is comfortable working independently.

Responsibilities

• Provide top-notch customer service via phone, email, and chat.
• Assist clients with inquiries about their insurance policies and claims.
• Maintain accurate records of customer interactions and transactions.

Skills

Communication

Interpersonal Skills

Problem-Solving

Attention to Detail

Tools

CRM Software

Communication Tools

Job description

Customer Service Agent (Fully Remote)

Location: Work from Anywhere!

Are you a people person with a passion for helping others?

Do you thrive in a dynamic, remote environment?

Join our team as a Remote Insurance Customer Service Agent and make a difference from the comfort of your home!

What You'll Do:

1. Provide top-notch customer service via phone, email, and chat.
2. Assist clients with inquiries about their insurance policies and claims.
3. Educate customers on available products and services.
4. Resolve issues with a positive, solution-oriented approach.
5. Maintain accurate records of customer interactions and transactions.

What We're Looking For:

• Excellent communication and interpersonal skills.
• Previous customer service experience, preferably in insurance or a related field.
• Strong problem-solving abilities and attention to detail.
• Tech-savvy with proficiency in using CRM software and communication tools.
• A self-starter who is comfortable working independently.

What We Offer:

• Competitive performance-based bonuses.
• Flexible work hours and a fully remote setup.
• Comprehensive training and ongoing support.
• Opportunities for career growth and professional development.
• A positive, inclusive company culture that values teamwork and innovation.

About Us:

AO Globe Life is dedicated to providing peace of mind and financial security to individuals and families. Founded on principles of integrity, compassion, and innovation, we help clients navigate life's uncertainties with confidence.

Join Us!

If you're ready to advance your customer service career, we want to hear from you! Apply today and become part of our dedicated team that puts customers first.

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