Patient Care Coordinator

Bayside Family Dental; Owen Sound; On-site; CAD 30,000 - 60,000; Full time

Job summary

Bayside Family Dental is seeking a Patient Care Coordinator to enhance patient experience by facilitating communication between patients and the clinical team. This role involves managing treatment plans, financial discussions, and appointment scheduling in a supportive environment. The ideal candidate will have strong interpersonal skills and relevant experience in a healthcare setting, contributing to our commitment to exceptional patient care.

Benefits

Competitive hourly wages

Comprehensive benefits package

Continuing education opportunities

Support for professional development

Collaborative team environment

Opportunities for career growth

Qualifications

• Experience in a healthcare or dental administrative role (at least 2 years).
• Familiarity with dental billing, insurance, and scheduling procedures.
• Commitment to maintaining patient confidentiality.

Responsibilities

• Welcome and build rapport with patients.
• Discuss and explain proposed treatment plans.
• Assist patients in scheduling and coordinating appointments.

Skills

Interpersonal skills

Communication skills

Organizational skills

Education

High school diploma or equivalent

Associate's degree or relevant training

Job description

As a Patient Care Coordinatorat Bayside Family Dental in Owen Sound, ON, you will be a vital link between our clinical team and patients, helping them navigate their treatment plans, financial options, and scheduling. You will play a crucial role in ensuring patients receive the care they need and that their experience is seamless and positive.

• Competitive hourly wages and comprehensive benefits package.
• Continuing education opportunities and support for professional development.
• Collaborative and supportive team environment.
• Opportunities for career growth and advancement within the organization.

Responsibilities:

• Welcome and build rapport with patients, creating a comfortable and trusting environment.
• Discuss and explain proposed treatment plans with patients in a clear and compassionate manner.
• Provide accurate estimates of treatment costs and discuss financial options, including insurance coverage and payment plans.
• Assist patients in scheduling and coordinating their appointments, ensuring efficient and timely care.
• Collaborate with insurance providers to verify coverage and process claims.
• Maintain organized and up-to-date patient records and treatment plans.
• Follow up with patients to answer questions, address concerns, and provide ongoing support.
• Serve as a liaison between patients and the clinical team, ensuring seamless communication.
• Keep current on treatment options, insurance policies, and industry trends.
• Uphold confidentiality and privacy standards in handling patient information.

Qualifications:

• High school diploma or equivalent; associate's degree or relevant training preferred.
• Strong interpersonal and communication skills, with a caring and empathetic demeanor.
• Experience in a healthcare or dental administrative role is a must - At least 2 years
• Familiarity with dental billing, insurance, and scheduling procedures.
• Exceptional organizational skills and attention to detail.
• Ability to work in a fast-paced and patient-focused environment.
• Commitment to maintaining patient confidentiality and privacy.

How to Apply: If you are a dedicated and compassionate individual who enjoys helping patients understand their treatment options and navigate their healthcare journey, we invite you to apply for the Administration position at Bayside Family DentalPlease submit your resume detailing your qualifications and why you are interested in joining our team.

Join us in our commitment to providing exceptional patient care and support. Apply today to become an essential part of our healthcare team!

Bayside Family Dental is a leading dental practice in Owen Sound, Ontario, dedicated to providing top-quality dental care and promoting good oral health as the foundation of overall well-being. Our commitment to excellence, compassionate patient care, and a supportive work environment make us a preferred destination for both patients and dental professionals.

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