Bilingual CLO Manager (12-Month Contract)

KPMG Canada; Fort St. John; On-site; CAD 73,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Contract Manager, where you'll leverage your expertise in contract labour management to support a diverse team. This role involves advising Hiring Managers, managing complex cases, and collaborating with various departments to ensure compliance and efficiency. With a focus on customer-centric solutions, you'll play a key role in enhancing processes and fostering strong relationships. Embrace the opportunity to make a significant impact in a dynamic environment that values integrity, collaboration, and innovation. If you thrive in a fast-paced setting and are passionate about making a difference, this position is perfect for you.

Qualifications

• 5+ years’ experience with contract labour or contingent workforce case management.
• Experience drafting and negotiating third-party agreements.

Responsibilities

• Advise and support Hiring Managers in engaging external resources.
• Manage complex cases involving negotiations and risk assessments.

Skills

Contract Labour Management

Negotiation Skills

Communication Skills

Attention to Detail

Stakeholder Management

Education

College or University Degree

Tools

MS Office

Flextrack

ServiceNow

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause of turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric approach to engaging external resources, while balancing commercial needs with risk mitigation. This is achieved by:

1. Utilizing internal contingent workforce experts who stay current on market intelligence.
2. Acting as trusted advisors to educate, challenge, and advise the business on innovative solutions.
3. Delivering a customer-centric approach that minimizes administrative efforts, anticipates needs, and fosters strong relationships with Hiring Managers.

Location: Anywhere in Canada, with a virtual work opportunity (1-2 days in office per month may be required for meetings).

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What You Will Do

Reporting to the Leader of the Contract Labour Office (CLO), the Contract Manager will manage processes and resolve challenges related to external resources across Canada, handling over 1000 external resources annually. Responsibilities include:

• Advising and supporting Hiring Managers in engaging external resources.
• Handling complex cases and escalations independently.
• Managing contract revisions, risk assessments, and negotiations, including dealing with classification, compliance, and legal matters.
• Collaborating with subject matter experts like Legal, Risk Management, Procurement, and others.
• Managing high-risk cases related to legislative compliance, data security, immigration, and more.

Candidate Responsibilities

The successful candidate will:

• Promote the CLO’s brand through a customer-centric approach.
• Manage cases in KPMG’s vendor management system (Flextrack).
• Train stakeholders on system use.
• Conduct due diligence and document case details.
• Manage complex cases involving negotiations, legal clauses, and risk assessments.
• Support change management initiatives and improve processes.

Qualifications

• College or University degree in a relevant field.
• 5+ years’ experience with contract labour or contingent workforce case management.
• Experience drafting and negotiating third-party agreements.
• Knowledge of immigration and related matters.
• Bilingual in English and French, with excellent communication skills.
• Ability to act as a trusted advisor and manage multiple stakeholders.
• Attention to detail, organization, and ability to handle high volumes of cases.
• Proficiency in MS Office, especially Excel; experience with ServiceNow and Flextrack is an asset.

This role requires fluency in English, with support or collaboration in English as needed.

Compensation and Values

The expected salary range in BC is $73,000 to $109,500, with potential bonuses. KPMG values integrity, excellence, courage, collaboration, and making a difference. We are committed to diversity, inclusion, and accommodations throughout the recruitment process.