Account Manager

Brenntag; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in chemical distribution seeks an Account Manager to drive sales and customer satisfaction in Montreal. The role involves managing existing accounts and generating new business opportunities through strategic customer engagement and market analysis. The ideal candidate will have a strong sales background and a passion for customer excellence.

Benefits

Health and dental benefits

Individual development and career programs

Competitive compensation and incentives

Qualifications

• 3 to 5 years of experience in chemical distribution sales.
• Strong focus on customer satisfaction and sales objectives.

Responsibilities

• Manage overall sales efforts in assigned territory.
• Conduct customer visits and manage customer relationships.
• Identify and develop new sales opportunities.

Skills

Customer Satisfaction

Sales Strategy

Market Research

Education

Post-secondary education in Business or Science

Job description

Our team in Lachine currently has an opening for an Account Manager

YOUR ROLE & RESPONSIBILITIES

Job Summary :

Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit. They must utilize frequent face-to-face and/or telephone contact in a consultative sales approach to ensure customer satisfaction. They should identify selling opportunities and act decisively to maximize potential and gross profit, both with existing customers through cross- and range-selling and with new leads. Upholding Brenntag's core values and focusing on customer excellence daily are essential.

Job Description :

Customer Business Development (70%)

• Meet sales objectives, focusing on customer retention and improving overall customer satisfaction, including through digital channels.
• Identify customer potentials for cross- and range-selling, engaging relevant stakeholders such as Brenntag Specialties sales staff.
• Set strategies and targets for customer growth in the assigned territory, aligning with the Sales Manager.
• Conduct customer visits regularly, preparing for meetings with all available tools and reports, and coordinate, negotiate, and close proposals.
• Manage spot business and rush offers, with support from the Commercial Assistant when needed.
• Liaise with relevant stakeholders to create optimal solutions for customers and maximize value, including collaboration with Sales and Product Management on pricing.
• Serve as the primary contact for customers in all commercial matters within the territory.
• Conduct market studies to explore new product opportunities by engaging customers to assess interest and demand.
• Leverage Brenntag Connect to generate and maximize sales opportunities.

New Customer Generation (10%)

• Identify opportunities for new sales projects in collaboration with other departments like Product Management.
• Prioritize and contact prospective customers, nurturing leads through the pipeline with relevant stakeholders.
• Coordinate with Brenntag Specialties sales staff regarding new business opportunities with Brenntag Essentials.
• Set and maximize prices based on value and customer segmentation, within guidelines provided by Product Management.
• Maintain accurate and up-to-date records of all business cases in the CRM system, including post-visit reports and customer projects.
• Update opportunity pipelines and potentials regularly in the CRM system.
• Complete all sales and revenue-related reporting accurately.
• Drive commercial and operational excellence with guidance from the Commercial Excellence team.
• Provide regular forecasts of customer product demand to Product Management to assist in demand planning.

Know-How Management (5%)

• Maintain current product knowledge through ongoing training.
• Stay informed about changes in the product portfolio and market conditions.
• Keep updated on feedstock and upstream developments affecting product prices.

YOUR PROFILE

Education and Experience :

• Preferably post-secondary education focused on Business, Science, or equivalent.
• Experience in chemical distribution, preferably in sales, with 3 to 5 years of relevant experience.

OUR OFFER

We aim to create an environment where the best people want to work, turn their passion into their job, and realize their full potential.

• Individual development, on-the-job training, and career development programs.
• Competitive compensation and incentives.
• Health and dental benefits paid by the company (excluding LTD).