Talent Development Program Manager

Faire; Kitchener; Hybrid; CAD 79,000 - 109,000; Full time

Job summary

A leading company in the wholesale marketplace is seeking a Talent Development Program Manager to enhance employee experiences through effective talent programs. This role involves managing performance reviews, leadership development, and talent planning, ensuring alignment with the company's growth objectives. The ideal candidate will have a strong background in talent development and a passion for leveraging AI to improve employee experiences.

Qualifications

• 2+ years of experience in talent development, HR, or related role.
• Experience managing programs with multiple stakeholders.
• Ability to work independently and navigate ambiguity.

Responsibilities

• Run and improve the performance review process.
• Support talent management programs like succession planning.
• Use feedback and data to drive program improvements.

Skills

Communication skills

Project management

Curiosity about AI

Education

Bachelor’s degree or equivalent experience

Job description

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

The Talent Development team’s vision is for Faire to be the defining career experience of every employee’s life. We bring this to life by designing and managing programs that enable individual success and power Faire’s growth — from how we give feedback, to how we grow as leaders, to how we identify and invest in future talent.

We’re looking for a Talent Development Program Manager who’s excited to take ownership, improve what exists, and shape what’s next. In this role, you’ll lead and support some of our most critical talent programs — including performance reviews, leadership development for new managers and individual contributors, and talent planning efforts like succession and talent reviews. You’ll be part of a small, collaborative team with a big mandate, working across the company to ensure our programs are clear, inclusive, and built to scale.

What you’ll do

• Run and continuously improve our performance review process, making it simple, fair, and actionable for employees and managers
• Support and evolve talent management programs like succession planning and talent reviews that help us identify, develop, and retain great people
• Explore how AI can enhance development, from streamlining feedback to making learning more personalized and accessible
• Create easy-to-use tools, communications, and resources that make it simple for employees and managers to navigate our programs
• Use feedback and data to drive improvements, identifying what’s working, what’s not, and where we can do better
• Stay informed on trends in talent development, bringing in new ideas and approaches that raise the bar
• Partner closely with HRBPs, DEI, and People Operations to deliver a consistent employee experience across all People team programs

Basic Qualifications

• 2+ years of experience in talent development, learning & development, HR, or a related people-focused role
• Track record of owning and executing programs or projects with multiple stakeholders
• Clear and concise communication skills — both written and verbal
• Comfortable working independently, seeking input when needed, and navigating ambiguity
• Curiosity about how AI and new tools can improve the employee experience
• Bachelor’s degree or equivalent experience

Salary Range

Canada: the pay range for this role is $79,000 - $109,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Effective January 2025, Faire employees will be expected to go into the office 2 days per week on Tuesdays and Thursdays. Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.

Applications for this position will be accepted for a minimum of 30 days from the posting date.

Why you’ll love working at Faire

• We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
• We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
• We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
• We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog .

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)