Business Solutions Consultant (Bilingual)

CAA Club Group; Montreal; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading company in the insurance sector is seeking a Bilingual Business Solutions Consultant to address business needs by translating them into efficient system solutions. The role involves extensive collaboration with stakeholders, requirements gathering, and testing, ensuring optimal solutions and performance. Ideal candidates will have a strong background in business analysis, advanced programming skills, and excellent communication abilities.

Benefits

Competitive total compensation and benefits package

Annual shared success program based on performance

Pension Plan with a matching contribution component

Qualifications

• Bilingual (English and French) required.
• Minimum 2 years’ experience as a Business Analyst or Consultant.
• CIP, CRM, CBAP, CAPM, PMP preferred but not required.

Responsibilities

• Collaborate with stakeholders to gather and document business requirements.
• Execute User Acceptance Testing (UAT) and provide post-implementation support.
• Provide technical support for clients and manage deliverables.

Skills

Analytical skills

Problem solving

Interpersonal skills

Technical acumen

Education

Post-secondary education in Business or Information Technology

Tools

Excel VBA

Python

SQL server

Job description

As a Business Solutions Consultant (bilingual), you will focus on understanding and addressing business needs by translating them into efficient system and process solutions across a variety of insurance applications. your responsibilities encompass requirements gathering, planning and execution of User Acceptance Testing (UAT), Post Deployment Testing, and providing production support to ensure optimal solutions, quality and performance. You will drive system and process changes, managing your deliverables against set timelines for successful project and maintenance release deployments.

What You Will Do

• Collaborate with stakeholders to solicit business requirements and translate those needs into potential solution documentation
• Review business requirement documentation for completion and obtain final sign-off
• Collect data, oversee migration of policy data into systems and execute month-end processes
• Ensure test process, methodologies and tools are applied appropriately
• Develop and document test scenarios, test matrices, and execute system / integration testing
• Execute User Acceptance Testing (UAT) and Post Acceptance Testing (PAT) after system implementation
• Actively participate in post-implementation support and review phase
• Assist in updating system tables / files accurately when changes are requested including product configuration & admin setup
• Assist in communicating to management, team leaders and trainers on any new or changed functionality of a system
• Provide technical support for clients via phone and e-mail to accurately record a detailed description of known issue, and work with cross-functional teams to address in a timely manner

Who You Are

• Post-secondary education in Business or Information Technology
• Bilingual (English and French)
• Advanced programming skills (Excel VBA, Python, SQL server)
• CIP, CRM, CBAP, CAPM, PMP preferred but not required
• Minimum 2 years’ proven experience in the Insurance or Finance industries preferred
• Minimum 2 years’ experience as a Business Analyst. Testing Analyst, orBusiness Consultant
• Strong interpersonal skills and ability to work in a team environment
• Strong analytical and problem solving skills
• Excellent written communication, verbal communication, and presentation skills
• Strong technical acumen and demonstrated experience in data gathering, data analysis, data backfilling, and the creation of conceptual and logical models

What’s In It For You

• Competitive total compensation and benefits package
• Annual shared success program based on performance
• Annual merit increases based on performance
• Pension Plan with a matching contribution component