Communications Coordinator

Surrey Police Service; Surrey; On-site; CAD 60,000 - 80,000; Full time

Job summary

An innovative municipal police agency is seeking a Communications Coordinator to enhance its outreach and engagement through strategic social media and web content. This role involves crafting compelling communication materials, coordinating digital marketing efforts, and ensuring brand consistency across platforms. With a focus on community-based solutions and employee wellness, this position offers a unique opportunity to contribute to the future of policing in Surrey. Join a dedicated team committed to fostering an inclusive and supportive workplace, where your contributions will make a tangible impact on the community.

Benefits

Extended Health Coverage

Dental Coverage

Defined Benefit Pension

Generous Vacation Entitlements

Professional Development

Short-term Disability Coverage

Long-term Disability Coverage

Travel Insurance

Life Insurance

Discounted Recreation Access

Qualifications

• 3+ years of experience in communications or related fields.
• Strong writing skills for social media and web content.

Responsibilities

• Plan and publish engaging content for social media and websites.
• Monitor and engage with users on SPS social media platforms.

Skills

Social Media Management

Content Writing

Digital Marketing

Communication Skills

Research Skills

Education

Grade 12 Completion

Diploma in Communications

Tools

Hootsuite

Google Analytics

Google Adwords

Job description

Surrey Police Service

Communications Coordinator

Regular, Full Time

Surrey Police Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024, SPS became the police of jurisdiction, and assumed responsibility and command for policing and law enforcement in Surrey. SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. To date we’ve hired over 500 police officers and over 450 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.

POSITION OVERVIEW
Surrey Police Service (SPS) has an exciting opportunity for a Communications Coordinator (Regular, Full Time) to join our Communications Section, within the Office of Chief Constable. Reporting to the Digital Communications Manager, the incumbent coordinates and writes communication materials in a variety of formats with a focus on writing for social media and web. This position will also support writing for digital marketing materials and advertisements, and will help ensure consistency of communications and adherence to SPS policies and procedures. They will exercise judgment and take initiative within established guidelines under general direction.

Schedule / Hours of Work
The anticipated schedule for this position is Monday to Friday, from 8:00 am – 4:00 pm. Please note, the hours are subject to change based on operational needs and adherence to the Collective Agreement.

RESPONSIBILITIES

• Plans, researches, writes, and publishes engaging content for SPS’s social media platforms and websites, as well as other communication materials.
• Monitors all SPS social media platforms and provides appropriate engagement with others online.
• Works collaboratively on communications projects that involve web, social media, and digital -communication tools such as Hootsuite, Google Analytics, Google Adwords and others.
• Liaises with internal and external contacts in coordinating communications for posting.
• Liaises with employees to ensure communications are current, solicits updated material and advises on new requests.
• Works collaboratively with others to develop social media campaigns that are aligned with SPS’s goals, values, and brand.
• Ensures approval process is maintained for distribution and release of communications as required.
• Reviews communications to ensure consistency across platforms.
• Coordinates appropriate translation services for various communications.
• Provides timely follow-up on the posting, updating and removal of communications.
• Assists with coordination of internal and external marketing activities as required.
• Prepares and maintains all files and documentation related to the work.
• Provides guidance and assistance to employees as required.
• Stays up-to-date with current technologies and trends in social media, web, and related applications
• Assists other staff in performing their duties. Performs other related duties as assigned.

QUALIFICATIONS

• Completion of Grade 12
• A diploma in Communications or a related field from a recognized post-secondary institution
• A minimum of three years related experience
• An equivalent combination of education and experience.
• Valid BC Driver’s license, clear driving record.
• All applicants must obtain and maintain the required police security clearance throughout their employment with SPS, which includes a mandatory polygraph examination.

BENEFITS & COMPENSATION
Surrey Police Service offers a comprehensive benefits package, including extended health and dental coverage, a defined benefit pension through the Municipal Pension Plan, generous vacation entitlements, and ongoing professional development. Employees also benefit from short-term and long-term disability coverage, travel and life insurance, discounted access to City of Surrey recreation facilities, and a dedicated Employee Services team providing personal and family support. With a strong focus on well-being, career growth, and work-life balance, SPS is committed to fostering a supportive and rewarding workplace. Note – The aforementioned benefits only apply to eligible full-time positions within SPS.

• This is a unionized position, represented by CUPE 402.
• The salary range is $35.71/hour - $38.98/hour (pay grade 19) based on 2024 rates.

Applications must be submitted through our online Careers page. This posting will remain open until 11:55pm on May 30, 2025; however, applications will be reviewed on an ongoing basis. We encourage interested candidates to apply as soon as possible, as the posting may close earlier if a suitable candidate is selected.

For updates on recruitment opportunities and other Surrey Police Service news, follow us on LinkedIn, Instagram, Facebook, and X (formerly Twitter).

Thank you for your interest in working with SPS. We pride ourselves on hiring members that model the mission, vision, and values of SPS through unquestioned integrity and sustaining a visible, credible, inclusive, and respected profile.