E-commerce Growth Coordinator

Socket.dev; Toronto; On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee discount

Mattress and bedding after probation

Job summary

Silk & Snow is hiring an E-commerce Coordinator to support day-to-day operations and optimization of the online store. You will work with marketing, creative, and development teams to maintain site health, coordinate promotions, and assist with analytics and reporting.

The role emphasizes detail-orientation, proactive problem-solving, and collaboration across teams to enhance conversion and customer experience on our e-commerce platform.

Qualifications

• University or College Degree/Diploma in Marketing, eCommerce or related discipline.
• 1-3 years of professional experience in e-commerce, digital marketing, retail, or related field.
• Highly organized with exceptional attention to detail.
• Proactive, resourceful, and able to solve problems independently.
• Can manage multiple projects with accuracy in a collaborative environment.
• Strong analytical skills and ability to interpret data for decisions.
• Excellent communication across teams and stakeholders.
• Good eye for design and customer experience in digital products.
• Familiar with Shopify, WordPress, Figma, and analytics platforms.
• Interest in e-commerce and creating exceptional online shopping experiences.
• Familiarity with Google Analytics or Google Search Console is a plus.
• Basic understanding of SEO is an asset.

Responsibilities

• Support ongoing maintenance and optimization of Silk & Snow website, including navigation, landing pages, and merchandising updates.
• Review and maintain product detail pages for accuracy and optimization.
• Prepare weekly and monthly e-commerce performance reports tracking sales and KPIs.
• Monitor website performance and flag issues to E-commerce Manager.
• Coordinate SEO and AEO initiatives with copywriters, developers, and marketing teams.
• Assist with promotional setups and pricing file coordination.
• Participate in QA testing before and after launches for a smooth customer experience.
• Support seasonal campaigns, product launches, and site updates with timelines.

Skills

Marketing

eCommerce

Analytics

Communication

Education

Marketing / eCommerce degree

Tools

Shopify

WordPress

Figma

Google Analytics

Google Search Console

Google Workspace

Job description

Silk & Snow is hiring an E-commerce Coordinator to support day-to-day operations and optimization of the online store. You will work with marketing, creative, and development teams to maintain site health, coordinate promotions, and assist with analytics and reporting.

The role emphasizes detail-orientation, proactive problem-solving, and collaboration across teams to enhance conversion and customer experience on our e-commerce platform.