E-commerce & Digital Growth Manager

Quantum Management Services Ltd; Toronto; Hybrid; CAD 85,000 - 105,000; Full time

Benefits offered by this job

Bonus potential (20% annual)

Health and dental coverage

RRSP plan

Four days onsite, one remote

Three weeks vacation + PTO

Job summary

Quantum Management Services Ltd is seeking an E-commerce & Digital Growth Manager in Toronto to drive online revenue, optimize the customer journey, and coordinate cross-functional digital projects. The role emphasizes data-driven decision making and experimentation across Shopify and other platforms.

You will own CRO initiatives, manage multi-channel campaigns, and work with Marketing/IT to implement enhancements that measurably improve conversion and revenue.

Qualifications

• Bachelor’s degree in Marketing, Business, Commerce, Digital Media, Analytics, or related field.
• 5+ years in e-commerce, digital product management, CRO, or digital growth.
• Proven track record improving online conversion and revenue.
• Hands-on experience with e-commerce platforms (Shopify/WooCommerce/BigCommerce/Salesforce Commerce Cloud).
• Experience planning, executing, or evaluating A/B tests using VWO/Optimizely/Adobe Target.

Responsibilities

• Drive digital growth: expand online sales and improve customer engagement across digital channels.
• Shape the roadmap by evaluating customer needs, market trends, and business priorities.
• Launch and optimize: introduce new products/services online and optimize customer journey.
• Improve conversion through tests on website content, imagery, offers, navigation, and checkout.
• Turn data into action by analyzing performance, behavior, and revenue trends.
• Coordinate with Marketing, IT, developers, and partners to deliver digital projects.
• Explore new opportunities by monitoring competitors and technologies.

Skills

Digital growth

A/B testing

Data-driven

E-commerce optimization

Web analytics

Project coordination

Education

Bachelor’s degree

Tools

Shopify

WooCommerce

BigCommerce

Salesforce Commerce Cloud

GA4

GTM

Job description

Position: E-commerce & Digital Growth Manager

Location: Toronto

Job Type: Permanent

Salary: $85k to $105k depending on experience plus bonus potential

Posting Type: Open Vacancy

We’re looking for an entrepreneurial, data-driven digital professional who is passionate about e-commerce, thrives on solving problems, and wants the freedom to turn ideas into action.

This is your opportunity to help build and grow an emerging e-commerce business within an established organization; with the autonomy to experiment, the support to bring ideas to life, and the opportunity to make a measurable impact.

WHAT YOU’LL BE DOING

• Drive digital growth: Identify opportunities to expand online sales, improve customer engagement, and increase conversion across digital and e-commerce channels.
• Shape the roadmap: Evaluate customer needs, market trends, and business priorities to recommend new features, products, services, and digital commerce initiatives.
• Launch and optimize: Coordinate the introduction of new products and services online, ensuring an effective customer journey from discovery through purchase.
• Improve conversion: Plan and execute A/B tests and other experiments involving website content, imagery, offers, navigation, and checkout experiences.
• Turn data into action: Analyze website performance, customer behaviour, conversion rates, and digital revenue trends to identify opportunities and measure results.
• Coordinate execution: Work with Marketing, IT, developers, and external partners to deliver digital projects, implement improvements, and resolve platform-related challenges.
• Explore new opportunities: Monitor competitors, evaluate emerging technologies, and recommend practical ways to improve the digital experience and commercial performance.

WHO YOU ARE

• Bachelor’s degree in Marketing, Business, Commerce, Digital Media, Analytics, or a related field.
• 5+ years of relevant experience in e-commerce, digital product management, conversion rate optimization, digital growth, or a related discipline.
• Demonstrated success improving online conversion, customer experience, digital sales, or revenue performance, supported by measurable results.
• Hands-on experience managing or optimizing e-commerce platforms such as Shopify, WooCommerce, BigCommerce, Salesforce Commerce Cloud, or comparable solutions.
• Experience planning, executing, or evaluating A/B tests and conversion experiments using tools such as VWO, Optimizely, Adobe Target, or equivalent platforms.
• Strong understanding of web analytics, customer journey analysis, and digital performance measurement. Experience with Google Analytics 4 (GA4), Google Tag Manager (GTM), or similar tools is preferred.
• Strong analytical and problem‑solving skills, with the ability to translate performance data into actionable business recommendations.
• Effective project coordination and organizational skills, with the ability to manage multiple initiatives and collaborate across technical and commercial teams.
• A proactive, commercially minded approach, with the confidence to challenge assumptions, take ownership, and move ideas from concept to execution.
• Experience in home services, HVAC, utilities, telecommunications, subscription businesses, or other complex B2C environments is an asset.

WHAT OUR CLIENT OFFERS

• Compensation: $85,000-$105,000 base salary depending on experience, plus a 20% annual bonus opportunity.
• Vacation: Three weeks, plus five PTO days.
• Benefits: Health and dental coverage and company RRSP plan
• Work arrangement: Four days onsite and one day remote.
• Hours: Approximately 9:00 a.m.-5:00 p.m.

All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.