E‑Commerce Coordinator: Online Store & Customer Experience

University of British Columbia; Vancouver; On-site; CAD 49,000 - 51,000; Full time

Job summary

The University of British Columbia is seeking an E-Commerce Coordinator to publish product listings on the Bookstore site, review content, and respond to routine customer inquiries. You will coordinate photoshoots and maintain listing records within established procedures.

The role involves moderate clerical tasks, prioritization, and collaboration with the E-Commerce team to ensure accurate, timely product information and customer service.

Qualifications

• High school graduation with training in basic office procedures and practices.
• Ability to respect diverse perspectives and inclusion.
• Willingness to learn and adapt to guidelines.

Responsibilities

• Prepare new product listings with data and images for online publishing.
• Review and update existing product information for accuracy.
• Answer routine customer enquiries using established guidelines.
• Coordinate photoshoot logistics and model scheduling.
• Maintain records of listings, inquiries, and photoshoot activity.

Skills

Diversity & inclusion awareness

Communication

Organizational skills

Education

High school graduation with training in basic office procedures and practices

Tools

Shopify

Microsoft Excel

Job description

The University of British Columbia is seeking an E-Commerce Coordinator to publish product listings on the Bookstore site, review content, and respond to routine customer inquiries. You will coordinate photoshoots and maintain listing records within established procedures.

The role involves moderate clerical tasks, prioritization, and collaboration with the E-Commerce team to ensure accurate, timely product information and customer service.