Dynamics 365 & Power Platform Solution Developer

Mnp-; Regina; On-site; CAD 90,000 - 130,000; Full time

Job summary

MNP Digital is expanding our Case Management team in Canada. We’re seeking a Solution Developer focused on Power Platform & D365 to design, implement and optimize CRM and case-management solutions for diverse clients.

You will collaborate with clients and the internal team, deliver robust Dynamics 365 Customer Service solutions, and apply AI-driven approaches to improve development and testing practices. Travel within Canada is required.

Qualifications

• Three years in CRM or case management implementations, with two years on Dynamics 365 Customer Service.
• Experience with licensing and permits and grants management in Dynamics 365 is preferred.
• Hands-on development with Power Platform and Azure DevOps, GitHub, Visual Studio.
• Knowledge of SDLC and client engagement is required.

Responsibilities

• Be part of a team of Microsoft Dynamics 365 developers and architects.
• Design and implement Dynamics 365 Customer Service/Case Management solutions leveraging out of the box capabilities, configuration and customization
• Engage directly with clients to understand, design and recommend solutions
• Design and implement Microsoft .NET solutions to extend the Microsoft Dynamics 365 Customer Service module
• Utilize AI to augment and evolve team best practices for development, design, and testing use cases, establishing MNP Digital as a Frontier Firm
• Implement solutions using hybrid-agile and agile methods
• Take a proactive and continuous approach for professional development, collaboration, and knowledge sharing
• Develop a thorough understanding of MNP’s services, businesses and industry
• Raise awareness of MNP at community events

Skills

CRM / Case management

Dynamics 365

Power Platform

Client engagement

Education

Post-Secondary Degree in a relevant field

5+ years of relevant experience

Tools

Power Pages

Function Apps

Logic Apps

Power Automate

SharePoint

ASP.Net / C#

Web services

North52

Agentic / vibe coding

Azure DevOps

GitHub

Visual Studio

Job description

MNP Digital is expanding our Case Management team in Canada. We’re seeking a Solution Developer focused on Power Platform & D365 to design, implement and optimize CRM and case-management solutions for diverse clients.

You will collaborate with clients and the internal team, deliver robust Dynamics 365 Customer Service solutions, and apply AI-driven approaches to improve development and testing practices. Travel within Canada is required.