Dynamics 365 CRM Lead Developer (Azure & Power Platform)

Analyst Technical Solutions; Toronto; On-site; CAD 271,387,000 - 289,296,000; Full time

Job summary

Government Services Integration Cluster in Toronto seeks a Software Developer - CRM - team lead to architect and deliver Dynamics 365 Customer Service and Case Management solutions. You will design Dataverse models, security, and integrations while guiding a cross-functional team in an enterprise environment.

Responsibilities include leading development efforts, implementing APIs, and leveraging Azure services and AI-enabled processes to drive scalable, secure outcomes.

Qualifications

• 7+ years of software development and enterprise delivery.
• 5+ years implementing CRM/Case Management with Dynamics 365 and Power Platform.
• 3+ years in Technical Lead / Solution Lead roles.

Responsibilities

• Provide technical leadership and mentorship to developers and teams.
• Lead by example as a hands-on contributor while enabling delivery excellence.
• Perform code reviews and establish standards, security controls, and best practices.
• Coach and mentor developers for technical and professional growth.

Skills

Technical leadership

Mentorship

Agile delivery

Cross-functional collaboration

Hands-on contributor

Solution architecture

DevOps practices

Tools

Dynamics 365

Power Platform

Azure

Dataverse

REST APIs

GitHub

Azure DevOps

Job description

Government Services Integration Cluster in Toronto seeks a Software Developer - CRM - team lead to architect and deliver Dynamics 365 Customer Service and Case Management solutions. You will design Dataverse models, security, and integrations while guiding a cross-functional team in an enterprise environment.

Responsibilities include leading development efforts, implementing APIs, and leveraging Azure services and AI-enabled processes to drive scalable, secure outcomes.