Dynamic Service Advisor — Growth & Bonus Opportunities

Autocanad; Dartmouth; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Employee vehicle purchase & service

Employee and family assistance

Company-wide events

Professional development

Job summary

Dartmouth Chrysler Dodge Jeep Ram in Dartmouth, NS is seeking an experienced Service Advisor to join our team. You will help curate the service experience for clients who service their vehicles here.

Responsibilities include estimating costs, welcoming customers, discussing needs, preparing repair orders, connecting to technicians, and test-driving to confirm repairs. We offer competitive compensation with benefits and opportunities for growth within AutoCanada's network.

Qualifications

• Minimum of 2-year dealership experience in a Service Advisor role.
• CDK experience is an asset.
• Automotive knowledge.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Ability to thrive in a fast-paced environment with many priorities.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.

Responsibilities

• Estimating the cost and time needed for a wide range of repairs.
• Welcoming customers and discussing their needs.
• Answering customer inquiries, either in person or on the phone.
• Develop repair estimates by taking the cost of materials, supplies, and labor into consideration.
• Prepare repair orders by detailing the vehicle’s problems or symptoms.
• Connecting customers to the right auto technician.
• Test-driving vehicles to confirm the customers’ vehicle is repaired as needed.
• Maintaining automotive records by keeping track of problems and corrective actions.

Skills

Customer service

Communication

Organization

Time management

Tech-savvy

Adaptability

Tools

CDK experience

Job description

Dartmouth Chrysler Dodge Jeep Ram in Dartmouth, NS is seeking an experienced Service Advisor to join our team. You will help curate the service experience for clients who service their vehicles here.

Responsibilities include estimating costs, welcoming customers, discussing needs, preparing repair orders, connecting to technicians, and test-driving to confirm repairs. We offer competitive compensation with benefits and opportunities for growth within AutoCanada's network.