DSW : Assistant Manager

Designer Brands; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a leading company as an Assistant Manager at DSW, where you'll lead a dynamic team and foster exceptional customer experiences. This role involves achieving sales targets, training staff, and maintaining operational excellence. If you are a passionate shoe lover with strong leadership skills, this is the perfect opportunity for you.

Benefits

30% discount on regular-priced merchandise

Competitive benefits package for full-time associates

Paid Time Off for full-time associates

Monthly bonus potential

Opportunities for growth and development

24/7 support through Employee Assistance Program

Open Door Policy

Qualifications

• Proven success in achieving sales and profitability targets.
• Positive and energetic team player with strong leadership capabilities.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Lead the team to achieve store objectives including sales and customer experience.
• Recruit, manage, and develop top talent.
• Maintain effective communication with the Store Manager.

Skills

Leadership

Customer Service

Multitasking

Tools

MS Word

Excel

Job description

WILL YOUR SHOES TAKE YOU TO A CAREER AT DSW?

We’re looking for an Assistant Manager for our DSW banner - Premium Outlet Collection - who will put their best foot forward.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, including in-store sales, web orders, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast-paced environment, lead a dynamic team, collaborate, and execute operational excellence will be key to your success.

Key job accountabilities include but are not limited to :

1. Assuming a leadership role with accountability for maximizing store results by creating exceptional customer experiences.
2. Facilitating achievement of business results by role modeling a shopping experience that encourages responsive customer service, compelling merchandise presentation, and operational integrity to foster customer loyalty.
3. Leading an operationally sound business by balancing policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
4. Recruiting, managing, developing, and training top talent who have a love of shoes.
5. Achieving company objectives and enhancing the DSW brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/Humility.
6. Developing and implementing agile business plans to achieve results.
7. Fostering teamwork, collaboration, and change advocacy within the store and district.
8. Maintaining effective, open communication with the Store Manager.

Qualifications :

1. Proven success in achieving sales and profitability targets.
2. Positive and energetic team player with strong leadership capabilities.
3. Proven ability to motivate others.
4. Proficiency in computer use, including email, MS Word, and Excel.
5. Ability to multitask in a fast-paced environment while creating a compelling customer experience.
6. Availability to work days, closing shifts, and weekends.

Working here is a shoe lover’s dream: As a Designer Brands associate, you are eligible for:

• A 30% discount at our stores on regular-priced merchandise.
• A competitive benefits package (Full-Time Associates Only).
• Paid Time Off (Personal Days & Vacation - Full-Time Associates Only).
• Additional benefits include monthly bonus potential, opportunities for growth, and training and development programs.
• 24/7 support through our Employee Assistance Program, offering licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunities for growth and development.
• Open Door Policy and MUCH MORE.