Drop-In Monitor

Town of Oakville; Oakville; On-site; CAD 80,000 - 100,000; Part time

Job summary

A local municipality in Ontario is looking for a part-time drop-in program monitor to assist in supervising community programs. Key responsibilities include ensuring participant safety, maintaining attendance records, and offering outstanding customer service. Candidates must have strong communication skills and valid First Aid certification. Applications are accepted until October 3, 2025.

Qualifications

• Must possess valid Standard First Aid with CPR C certification.
• Strong independent worker with a passion for program activity.
• Ability to maintain a positive environment for participants.

Responsibilities

• Prepare for the day's program and manage scheduled start/end times.
• Ensure participant safety and maintain accurate attendance records.
• Provide exceptional customer service to participants.

Skills

Strong communication skills

Exceptional customer service skills

Knowledge of drop-in programs

Education

Emergency First Aid with AED, CPR B or Standard First Aid AED/CPR C

Satisfactory criminal record check

Job description

Overview

Part-Time (Non-Union T)

Posting Status: Open to all current Town of Oakville employees and external applicants.

Closing Date: Applications for this position must be received by October 3, 2025. This posting is for current and future opportunities and will be filled on an as needed basis. Applications will be considered for any openings that become available between now and October 3, 2025.

As a drop-in program monitor for the Recreation and Culture department, you will assist with the supervision of the Town of Oakville drop-in programs.

Responsibilities

• Arrive at the program site in time to properly prepare for the day's program and start and end the program according to schedule.
• Ensure the continuing safety of all participants while at the program.
• Maintain accurate attendance records and proof of payment from each program participant.
• Create and enforce a positive and respectful environment for those participating.
• Assist with daily set up/clean up of the program site.
• Provide exceptional customer service including assistance for any customers that have questions regarding Town of Oakville programs.
• Apply safety precautions and procedures in accordance with the Occupational Health and Safety Act and Town of Oakville policies.
• Notify the supervisor of any problems and/or recommendations regarding participants which may affect the quality of the program.
• Attend and participate in all staff training sessions.
• Other duties as assigned

Qualifications

• A responsible individual independent worker.
• Strong communication skills to deal effectively with staff and public.
• Exceptional customer service skills.
• A motivated individual who has a passion and knowledge in program activity.
• Knowledge of Town of Oakville drop-in programs is considered an asset.
• Emergency First Aid with AED, CPR B or Standard First Aid AED/CPR C
• Successful candidates, who are new hires and/or who have not performed in this position previously will be required to provide a satisfactory criminal record check dated within the last 30 days as a condition of employment.
• Must possess valid Standard First Aid with CPR C (Emergency First Aid) certification

DATED: August 11, 2025

This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.

We thank all applicants and advise that only those selected for an interview will be contacted.