Door Host - Garfinkel's

The Adventure Group; Whistler; Hybrid; CAD 26,000 - 30,000; Part time

Benefits offered by this job

50% off food & beverage

Adventure perks: 20% off The Adventure

Accommodation discounts: 20%

Wellness perks: 20% off spa

Exclusive partner discounts

Job summary

Gibbons Whistler, part of The Adventure Group, is seeking Door Hosts who are passionate about venue safety, customer service and de-escalation. You’ll be the first point of contact for guests, ensuring a safe, welcoming, and unforgettable nightlife experience in Whistler.

Be confident and calm under pressure, able to verify IDs, manage lines and enforce venue policies with respect. The role offers flexible schedules at a vibrant nightlife venue with perks and opportunities to grow within

Qualifications

• 19+ years old with Serving It Right certification.
• Experience in security or hospitality is an asset.
• Ability to handle busy nightlife environments with safety and hospitality focus.
• Positive, professional, and approachable demeanor.

Responsibilities

• Greet guests with a professional, friendly welcome.
• Check ID and verify legal drinking age to comply with liquor laws.
• Manage guest capacity for safety and comfort.
• Monitor guest behavior and crowd dynamics inside the venue.
• Identify and address potential security concerns before they escalate.
• De-escalate conflicts and resolve issues with professionalism and tact.
• Escort disruptive guests off premises safely.
• Support the management team in maintaining a secure, enjoyable environment for all guests.

Skills

Customer service

Conflict resolution

Communication

De-escalation

Calm under pressure

Policy enforcement

Serving It Right

Security experience

Hospitality experience

Education

Serving It Right certification

Job description

At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.

Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.

The Opportunity

Garfinkel's is looking for Door Hosts who are passionate about venue safety, customer service, and conflict de-escalation. You’ll be the first point of contact for our guests, ensuring a safe, welcoming, and unforgettable nightlife experience.

Our ideal team members are confident, calm under pressure, and skilled in handling situations professionally—whether it’s managing a busy line, verifying ID, or diffusing a tense interaction. This role is perfect for someone who enjoys working in a vibrant nightlife environment while keeping safety and hospitality front and center.

Wage and Perks of the Job

• $19.25 hourly wageplus tips.
• 50% off food & beverage at all Gibbons venues
• Adventure perks: 20% off The Adventure Group for you and your friends & family
• Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
• Wellness perks: 20% off at The Spa at Whistler
• Exclusive partner discounts at local Whistler businesses
• Flexible schedules and a supportive team culture
• Access to community events and staff appreciation nights
• Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.
• Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously.

What You Bring to the Table

• Positive, professional, and approachable demeanor
• Strong customer service skills with the ability to stay calm and confident under pressure
• Excellent communication—both with guests and your team
• Ability to assess situations quickly and make sound, safe decisions
• Skilled at conflict resolution and de-escalation techniques
• Comfortable enforcing venue policies respectfully and consistently
• Physically able to stand for long periods and handle the demands of a busy nightlife environment
• 19+ years old with Serving It Right certification
• Security or hospitality experience is an asset (BST training a bonus)

Your Nights Will Look Like

• Greeting guests with a professional, friendly welcome while monitoring entry and exit points
• Checking ID and verifying legal drinking age to ensure compliance with liquor laws
• Managing guest capacity for safety and comfort
• Monitoring guest behavior and crowd dynamics inside the venue
• Identifying and addressing potential security concerns before they escape
• De-escalating conflicts and resolving issues with professionalism and tact
• Escorting disruptive guests off premises in a safe and respectful manner
• Supporting the management team in maintaining a secure, enjoyable environment for all guests

Sound like a fit?

If you’re ready to join one of Whistler’s most iconic nightlife spots, keep the party safe, and make every guest feel welcome, we’d love to hear from you.

At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!