Dock Operations Lead — Safety, Flow & Team Growth

McCain Foods; Surrey; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

Day & Ross is seeking an Operations Manager to ensure safe, efficient dock operations and effective freight flow in Surrey, BC. You will manage a team of supervisors and front-line staff, driving continuous improvements and cost control.

The role emphasizes safety, strong communication, and accountability, with TDG and WHMIS training valued. This position respects our commitment to operational excellence within a 24/7 environment.

Qualifications

• Post-secondary education in transportation or logistics preferred; practical experience may be considered.
• Trained in the Transportation of Dangerous Goods
• WHMIS certified
• 3-5 years’ experience in a terminal setting
• Experience leading a team of front line employees, managers, and supervisors
• Contributing to development of and managing an annual operating budget

Responsibilities

• Lead and manage a fast paced and high volume dock operation through a team of supervisors, lead hands, and front line employees.
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.
• Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
• Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
• Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
• Recognize problems and work with others towards a practical and speedy resolution.
• Leads teams of supervisors, lead hands and front line employees in a 24/7 environment.
• Other related duties related as may be required.

Skills

Leadership

Safety management

Communication

Budgeting

Problem solving

Team development

Education

Post-secondary education in transportation or logistics

Tools

AS400

Job description

Day & Ross is seeking an Operations Manager to ensure safe, efficient dock operations and effective freight flow in Surrey, BC. You will manage a team of supervisors and front-line staff, driving continuous improvements and cost control.

The role emphasizes safety, strong communication, and accountability, with TDG and WHMIS training valued. This position respects our commitment to operational excellence within a 24/7 environment.