Dock Field Technician

MasonLift Ltd.; Delta; On-site; CAD 52,000 - 75,000; Full time

Job summary

Mason Companies, Inc. is seeking a Dock Field Technician to diagnose, repair, and maintain dock equipment at customer sites. You will troubleshoot docks, levelers, restraints, and seals, perform preventive maintenance, and ensure a safe, clean work environment.

The role requires high school completion and at least 2 years welding or dock repair experience, plus mechanical and electrical aptitude. You will travel to customer facilities, service a company truck, and document work performed

Qualifications

• High school diploma or equivalent required.
• At least 2 years welding and/or dock repair experience.
• General mechanical and electrical aptitude required.
• Ability to read blueprints and wiring/hydraulic diagrams.
• Experience with welding equipment (manual/semi-automatic).
• Valid driver's license and safe driving record.

Responsibilities

• Troubleshoot, diagnose, service, repair and install docks and related components (levelers, restraints, seals).
• Perform planned maintenance on customer dock equipment.
• Use manuals, wiring diagrams and hydraulic schematics to diagnose failures.
• Maintain service truck and inventory; document work performed.
• Self-manage administration duties and documentation of work performed.
• Ensure customer work area is clean and free of debris, oil and grease.

Skills

Blueprint reading

Welding & metalwork

Electrical diagnostics

Analytical problem-solving

Customer communication

Time management

Valid driver's license

Education

High school diploma

Tools

Welding equipment

Hydraulic diagnostic tools

Job description

Position Summary

The Dock Field Technician diagnoses problems, performs repairs and provides preventative maintenance service on dock equipment at a customer's site.

Specific Accountabilities

• Troubleshoot, diagnose, service, repair and install various types of docks and related components including dock levelers, restraint systems, dock seals.
• Perform all assigned planned maintenance on customer dock equipment.
• Sound knowledge of utilizing electronic manuals
• Sound knowledge of electricaland hydraulic diagnostics
• Must be able to perform welding repairs.
• Uses instruction manuals, wiring diagrams and hydraulic schematics to diagnose components and system failures.
• Ensures customer work area is clean and free of debris, oil, and grease.
• Maintain a service truck and its inventory.
• Performs related duties as assigned.
• Be able to self-manage administration duties, and documentation of work performed.

Qualifications

Education & Work Experience

High school completion and at least 2 years welding and/or warehouse dock repair experience. General mechanical and electrical aptitude required.

Competencies and Skills

• Read and interpret blueprints.
• Read and interpret welding process specifications.
• Operate manual or semi-automatic welding equipment, choosing the best equipment to weld specific metals.
• Operate manual or semi-automatic flame-cutting equipment.
• Operate angle grinders and other tools.
• Follow all safety and health procedures to avoid accidents and hazards.
• Effective analytical and problem-solving skills
• Good written and verbal communication and customer care skills
• Time management skills
• Valid driver's license, good driving record and ability to operate lift trucks.

Working Conditions

A Dock Field Technician will work in a variety of environments depending on customer facilities such as a warehouse, shop, parking lot etc. Including varying temperatures and subjected to dust, dirt, grease, and noise levels ranging from moderate to loud.