Dock & Door Field Technician | Vehicle, Training

Crown-Equipment-c6c33977; Montreal; On-site; CAD 30,000 - 47,000; Full time

Benefits offered by this job

Yearly tool allowance

Tuition reimbursement

Comprehensive benefits

Pension plan

Service vehicle with fuel and repairs

Company cellphone

Advancement opportunities

State-of-the-art training facilities

Job summary

Crown Lift Trucks is seeking a field service technician to travel to customer sites, install, service and repair dock and door equipment and related components. You will diagnose issues, perform tests, and coordinate repairs per the schedule while maintaining vehicle parts inventory and safety equipment.

The role requires a high school diploma, a valid driver’s license, and strong mechanical and hydraulic/electrical knowledge. Excellent communication and customer service skills are essential.

Qualifications

• High school diploma required.
• Valid driver’s license.
• Seven to ten years of prior experience (preferred).
• Good mechanical aptitude with knowledge of electrical/electronic systems and hydraulics.
• Able to read and understand hydraulic and electrical schematics.
• Able to perform Arc welding of mild steel.
• Must be familiar with tools and equipment.
• Basic computer skills and working knowledge Microsoft Office programs.
• Good organizational, customer service, communication and interpersonal skills.

Responsibilities

• Travel to customer locations to troubleshoot, diagnose, repair, install, service, and maintain all types of dock and door equipment.
• Schedule and coordinate service in accordance with daily repair schedule.
• Confer with customer on problems and issues.
• Perform safety and operational tests.
• Complete and process necessary paperwork.
• Maintain accurate vehicle parts inventory levels in compliance with Branch Guidelines.
• Pick up parts and replenish vehicle’s inventory.
• Maintain all required Safety Equipment supplied with vehicle.
• Complete all training as required.
• Perform other duties as assigned.

Skills

Mechanical aptitude

Electrical/electronic systems

Hydraulics

Reading schematics

Arc welding

Tools and equipment familiarity

Microsoft Office

Customer service

Interpersonal skills

Education

High school diploma

Tools

Hydraulics knowledge

Electrical schematics

Welding equipment

Job description

Crown Lift Trucks is seeking a field service technician to travel to customer sites, install, service and repair dock and door equipment and related components. You will diagnose issues, perform tests, and coordinate repairs per the schedule while maintaining vehicle parts inventory and safety equipment.

The role requires a high school diploma, a valid driver’s license, and strong mechanical and hydraulic/electrical knowledge. Excellent communication and customer service skills are essential.