Dispatcher - Trucking (Dry Van, Reefer) | Optimization

Rover Carrier Ltd.; Calgary; On-site; CAD 55,000 - 75,000; Full time

Job summary

Rover Carrier Ltd. is seeking an on-site Dispatcher for its Surrey, BC operations, overseeing dry van and reefer fleet activities. You will plan loads, assign drivers and equipment, and optimize routes to meet delivery schedules while ensuring safety and regulatory compliance.

You will monitor trucks in real time, communicate with drivers and customers, and coordinate with operations, safety, and customer service teams to maintain reliable service across Rover Carrier Ltd.'s network.

Qualifications

• Experience in dispatching or transportation coordination for dry van and reefer fleets.
• Strong skills in route planning, load scheduling, and optimizing driver and equipment utilization.
• Proficiency with dispatch, TMS, or fleet management software and ability to work with GPS and real-time tracking tools.
• Solid understanding of transportation regulations, safety standards, and hours-of-service rules.
• Effective communication and interpersonal skills for interacting with drivers, customers, and internal teams.
• Ability to stay organized, manage multiple shipments simultaneously, and make sound decisions under time pressure.
• Attention to detail for accurate data entry, documentation, and recordkeeping.
• High level of professionalism, reliability, and commitment to safety and customer service.
• Previous experience in logistics or trucking dispatch in Canada and the US is an asset.
• Relevance of education in logistics/transportation is advantageous.

Responsibilities

• Plan and coordinate daily loads for on-site operations.
• Assign drivers and equipment and optimize routes to meet schedules.
• Monitor trucks in real time and communicate with drivers.
• Resolve delays or issues and update customers and internal teams.
• Maintain accurate records in dispatch systems and ensure compliance with policies and regulations.

Skills

Route planning

Load scheduling

Driver coordination

Communication

Recordkeeping

Education

Post-secondary education in logistics/transportation

Tools

Dispatch software

TMS

Fleet management software

GPS/real-time tracking

Job description

Rover Carrier Ltd. is seeking an on-site Dispatcher for its Surrey, BC operations, overseeing dry van and reefer fleet activities. You will plan loads, assign drivers and equipment, and optimize routes to meet delivery schedules while ensuring safety and regulatory compliance.

You will monitor trucks in real time, communicate with drivers and customers, and coordinate with operations, safety, and customer service teams to maintain reliable service across Rover Carrier Ltd.'s network.