Dispatcher / Operations Coordinator PARDY'S

Pardy’s Waste Management and Industrial Services Limited; Pasadena; Hybrid; CAD 30,000 - 41,000; Full time

Benefits offered by this job

Extended health care

Vision care

Paid time off

Job summary

Pardy’s Waste Management and Industrial Services Limited in Pasadena, NL is seeking an Operations Coordinator to lead our fleet of drivers, including company employees and subcontractors. As the first point of contact for day-to-day operations, you will keep the fleet moving safely, efficiently, and aligned with client needs.

You will manage documentation, safety, and planning, run weekly toolbox talks, dispatch daily workloads, and coordinate with maintenance and client planners to optimize

Qualifications

• Leadership mindset with ability to motivate and guide a team.
• Ability to work independently and in a team.
• Strong organizational, coordination, and planning skills.

Responsibilities

• Lead weekly toolbox talks with crews.
• Plan, coordinate, dispatch, and execute the daily workload.
• Verify and approve daily work orders for operator and job accuracy.
• Support the Plan-Do-Check-Act cycle for documentation and company records.
• Coordinate with maintenance on repair priorities for units in the shop.
• Act as the primary point of contact for our fleet of operators and ensure policies are followed.
• Participate in a rotational on-call program covering nights and weekends.

Skills

Leadership

Team leadership

Independent worker

Microsoft Office

Planning

Job description

Reports to: Branch Manager
Location: In person, PASADENA, NL
Pay: From CA$26.00 per hour

About the Role

We’re looking for a driven, detail-oriented Operations Coordinator to lead our fleet of drivers — both company employees and subcontractors — and serve as the key liaison between the company, our clients, and our operators. As the first point of contact for day-to-day operations, you’ll keep our fleet moving safely, efficiently, and in step with client needs.

What We’re Looking For

• A strong leadership mindset with the ability to motivate and guide a team
• Comfort working independently as well as collaboratively within a team
• A genuine team-first attitude
• The ability to thrive in a high-pace, high-stress environment
• Proficiency in Microsoft Office
• Excellent organizational, coordination, and planning skills

What You’ll Do

Safety

• Follow and enforce all company, client, and legislative safety regulations, policies, and procedures
• Champion a positive safety culture through our “Safety Starts with Me” values
• Complete required certified/approved training
• Refuse unsafe work and report concerns immediately to your supervisor
• Report all injuries and incidents promptly to appropriate personnel (and client representatives when required)
• Complete Accident/Incident Reports as needed
• Lead weekly toolbox talks with crews

Documentation

• Communicate clearly, both verbally and in writing
• Ensure all documentation — Field Level Hazard Assessments (FLHAs), work orders, checklists, and more — is complete, accurate, and easy to read
• Confirm records are signed off where required
• Support the Plan-Do-Check-Act cycle for documentation and company records
• Track units out of service due to mechanical issues
• Verify and approve daily work orders for operator and job accuracy
• Review employee work orders and prepare quotes

Operations

• Plan, coordinate, dispatch, and execute the daily workload within CBA parameters
• Complete paperwork covering safety, payroll, driving, and daily operational needs
• Help ensure documentation — Job Hazard Analyses, Field Level Risk/Hazard Assessments, logbooks, timesheets, and pre/post-trip inspections — meets regulatory and administrative standards
• Communicate expectations and outcomes clearly when delegating tasks
• Act as the primary point of contact for our fleet of operators, ensuring company and client policies are followed
• Partner with client planners on driver availability and hours-of-service
• Identify opportunities to streamline procedures without compromising accuracy
• Work independently in a team- and safety-focused environment
• Plan — and re-plan when necessary — daily work with minimal supervision
• Hold team members accountable for maintenance reporting protocols, minor repairs, and reporting deficiencies or out-of-service items, with a focus on engagement and understanding
• Take part in a rotational on-call program covering nights and weekends
• Coordinate with the maintenance department on repair priorities for units in the shop, scheduling out-of-service repairs to minimize downtime and revenue loss
• Work with Yard Supervisor(s) to ensure accurate tracking of waste ins/outs

Benefits

• Extended health care
• Vision care
• Paid time off