Route Supervisor

GFL - Sewer Technologies Division; Edmonton; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Employer-paid health benefits

Retirement savings: RRSP/DPSP matching

Modern fleet & gear

Nationwide career growth

Employee assistance program (EAP)

Job summary

GFL Environmental in Edmonton, AB is seeking a Route Supervisor to oversee daily transportation operations and coordinate drivers for safe, efficient, cost-effective service.

The role emphasizes safety, customer service, and leadership, requiring a CDL with air endorsement and supervisory experience. You’ll ensure compliance, performance, and continuous improvement within a modern fleet environment.

Qualifications

• Valid Commercial Driver’s License with air endorsement and a clean Driver’s Abstract.
• Minimum 3 years of commercial driving experience; 2-3 years supervisory experience.
• Experience with Side-loaders, Rear Packers, Front End, and Roll Off vehicles preferred.
• Ability to plan, prioritize and meet tight timelines; reliability for early starts and overtime.
• Proficient in Google Workspace; familiarity with dispatch software preferred.

Responsibilities

• Safe Fleet Operation: Monitor driver performance and coach for safe driving habits.
• Safety Inspections: Ensure pre-trip and post-trip inspections and paperwork are done daily.
• Delivering Excellence: Liaise between dispatch and drivers to relay schedules and requirements.
• System Operations: Deliver company policy and training to all drivers.
• Reporting & Maintenance: Address mechanical issues and coordinate with departments for upkeep.
• Service Quality: Maintain route productivity and vehicle cleanliness.
• Regulatory Compliance: Enforce traffic laws, safety policies, and PPE standards.
• Team Collaboration: Work with Drivers, Dispatchers and Customer Service to optimize operations.

Skills

Strong communication

Interpersonal skills

Tools

Google Workspace

Dispatch programs

Job description

Route Supervisor at GFL Environmental, Edmonton, AB

At GFL, our Route Supervisors represent our commitment to safety, efficiency, and premier customer service. In this key role, you will be responsible for developing a thorough understanding of the Company’s transportation requirements and patterns. You will review and manage day to day operations for your line of business and plan and schedule appropriate service lines to maintain a cost-effective balance between customer service and cost of service.

Why GFL:

• Competitive Pay: Individual pay is determined by responsibilities, experience, and location.
• Comprehensive Health Benefits: Full employer-paid medical, dental, and vision coverage for you and your family.
• Retirement Savings: Company-matching RRSP/DPSP program to secure your financial future.
• Modern Fleet & Gear: Work out of a safe, modern yard with well-maintained trucks, new equipment, and industry-leading safe work practices.
• Nationwide Career Growth: Clear pathways for advancement across GFL’s growing national network.
• Employee Support: Full access to our confidential Employee Assistance Program (EAP).
• Green for Life Perks: Exclusive employee discount programs, perks, and team recognition initiatives.

Requirements:

• Licensing: Valid Commercial Driver’s License with air endorsement and a clean Driver’s Abstract.
• Operations Experience: Minimum 3 years of commercial driving experience. 2-3 years of supervisory experience. Experience working with Side-loaders, Rear Packers, Front End, and Roll Off vehicles is preferred.
• Previous operations, transportation, or waste management experience preferred.
• Safety Commitment: Ability to successfully satisfy all company standards for safety-sensitive operational roles. Able to perform pre and post trip inspections and accident investigations.
• Reliability: Flexibility to support early morning start schedules and operational overtime when needed. Ability to plan, prioritize and execute against tight timelines.
• Technical Ability: Strong communication and interpersonal skills. Proficient with database, spreadsheet, and word processing computer skills within a Google Workspace environment. Previous knowledge and experience with dispatch programs preferred.

Responsibilities:

• Safe Fleet Operation: Ongoing “sit-in” driver training to assess any poor driving habits, road- rage, excessive braking, possibly fuel cost savings, etc., conduct regular driver reviews.
• Safety Inspections: Ensure thorough pre-trip and post-trip vehicle inspections, trip logs and paperwork are completed daily. Ensure company policy, systems, and industry related training is delivered to all drivers. Perform Accident Investigations when company vehicles are involved in traffic accidents.
• Delivering Excellence: Act as a direct liaison between dispatch and drivers to ensure information regarding daily schedules, equipment and service requirements is efficiently relayed. Attain all of the necessary information regarding any issues by maintaining courteous, prompt and efficient customer relations with residents.
• System Operations: Ensure company policy, systems, and industry related training is delivered to all drivers.
• Reporting & Maintenance: Promptly respond to any mechanical write-ups, route hazards, or safety incidents. Direct communication with other departments to ensure proper ongoing service and upkeep of all units is maintained including safety devices, vehicle lighting, warning devices, fittings, safety supplies.
• Service Quality: Maintain high route productivity, customer service standards, and vehicle cleanliness.
• Regulatory Compliance: Ensure strict adherence to all traffic laws, municipal bylaws, company safety policies, and required Personal Protective Equipment (PPE) standards. Direct supervision of all drivers, ensuring ongoing training requirements, discipline and procedural implementation.
• Team Collaboration: Work closely with Drivers, Dispatchers and Customer Service to support smooth, efficient daily operations. Assist with and recommend annual equipment budget; implement and monitor the budget within approved limits.
• Additional Duties: Perform other operational duties as assigned by leadership.

Job ID: R38770

Job Country: Canada